Do you still use Internet Explorer or Windows 8? asks Peter Clarke of PC PAL Browsers are programs that allow you to search the internet and there are an increasing number of browsers available for your use. You probably use one of the most common browsers: Internet Explorer (IE) or Chrome and with increasing use…
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Do You Know How To Deal With The Top 3 Common Online Threats? asks Peter Clarke of PC PAL Several of my customers have fallen fowl of the 3 most common online threats: ransomware, spyware and phishing. So, what are these evil things? Ransomware: if you visit an infected website the attackers can lock you…
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Upgraded To Windows 10 – Which Is The Best Browser? asks Peter Clarke of PC PAL Several of my customers have asked me to upgrade them to Windows 10 or asked me to correct issues after they have tried to upgrade themselves. The next question they face is: once you have Windows 10 which is…
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Are You Upgrading To Windows 10? asks Peter Clarke of PC PAL The Windows 10 upgrade is now available and some of my customers have decided to take the plunge: some have upgraded with success and some have asked me to restore Windows to their previous version. So what are the things to look out…
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Is Your Computer Asking You About Windows 10? asks Peter Clarke of PC PAL Recently I have had enquiries from a few confused customers asking about a new icon that has appeared on their computer offering free Windows 10 – many think it may be a scam or Malware. For once, this is a genuine…
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Helping Your Heirs To Access Your Digital Assets by Peter Clarke of PC PAL We are all told to password protect our computers and every digital account we set up, but what happens when a person dies? Do you know the password to all your loved ones’ computers and accounts – do they know yours?…
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Do You Know How To Access Digital Assets After A Bereavement? asks Peter Clarke of PC PAL Have you ever stopped to think about your digital legacy? – anything from photos stored on a computer or in the cloud to eBooks, iTunes music and ‘memories’ on social media like Facebook, Instagram or WhatsApp. No-one likes…
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Watch Out For Email Scams Phishing For Your Details warns Peter Clarke of PC PAL Many of my customers have asked me about seemingly innocent emails requiring them to click links to update their details. Think twice before doing anything – a recent Which? article warned of the most common email scams following a survey…
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Fishy Follow Up To PUPs – Adware Isn’t Always Down To You advises Peter Clarke of PC PAL In my January article I reported on the increased number of calls I was receiving for a problem I’ve written about previously – PUPs (Potentially Unwanted Programs). Several of my customers have asked me to solve issues…
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Anyone get PUPs for Christmas? asks Peter Clarke of PC PAL For the past month or so I have seen an increase in the number of calls for a problem I’ve written about previously – PUPs (Potentially Unwanted Programs). Several of my customers have asked me to solve issues such as a sudden slowing of…
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