We would like to thank all our customers who have taken the time to send us the following kind words. We always listen to the feedback and aim to ensure we continually provide the best possible service. You can also leave your feedback here.
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As usual, excellent, expert and friendly service Wouldn't go anywhere else. Thanks.
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsBernard Crompton, Leyland - More than a year ago.
Mark was cheerful, friendly, very professional and didn't treat me like the village idiot that has been my experience in the past! He explained everything without jargon for which I am eternally grateful.Full marks to PC PAL for a first class service.
Engineer : Mark Duncan - PC PAL EASTBOURNE5 out of 5 StarsAnn Cork, Seaford - More than a year ago.
I can find no fault with the service I receive
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsGillian Tallis, Warwick - More than a year ago.
Helpful and informative. I look forward to improved internet connectivity now.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsSandy James from Boldmere Designs Ltd, Sutton Coldfield - More than a year ago.
Richard regularly supports my work PC which is fundamental to my small business. He is responsive, unfailingly polite, gets on with the job and sorts out any IT issues I may have. Its great to have somebody locally who I can call on. I will be staying with Richard and PC Pal for the foreseeable future.
Andy Gillham
Merlion HR Ltd
Engineer : Richard Hunt - PC PAL BASINGSTOKE4.75 out of 5 StarsAndy Gillham from Merlion HR Ltd, Basingstoke - More than a year ago.
I upgraded to Windows 10 just before Christmas, and our Emails disappeared. I phoned our engineer, John, who arrived the next day . He spent several hours looking for the Emails, and eventually found my husband's, but not mine. A call to BT proved fruitless, and they promised to call back the next day. They never did! John called back, but meantime my son had retrieved my Email after several more hours searching.
Engineer : John Whitecross - PC PAL GLASGOW WEST5 out of 5 StarsBarbara Nelson, Glasgow - More than a year ago.
Mr Poke was very thorough and helpful and provided resolutions to various queries. Many thanks.
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsPam Rix, Preston - More than a year ago.
I upgraded to Windows 10 and our Emails disappeared. John spent a few hours searching for them, and eventually found my husband's, but no sign of mine. A call to BT proved fruitless, and a promise was made by them to call me back. BT never did. John called back to assess the situation, but meanwhile my son had managed to retrieve my Email after several more hours searching.
Engineer : John Whitecross - PC PAL GLASGOW WEST5 out of 5 StarsBarbara Nelson, Glasgow - More than a year ago.
Jamie was able to arrive earlier than expected, great. I had caused the problem on my computer but he soon had the matter under control and within an hour I was back in business. He is smart, tools all clean, efficient . If I ask a question get a sensible answer. He will away type to come as soon as possible. Thanks
Engineer : Jamie Cunningham - PC PAL TAUNTON5 out of 5 StarsRachel Fenwick, Wellington - More than a year ago.
I have called on Keith's expertise several times. He always responds quickly. His knowledge and experience always ensure that my pc gets fixed. I have no hesitation in recommending Keith and PC Pal.
Engineer : Keith Poke - PC PAL PRESTON4.5 out of 5 StarsChris Mccann, Preston - More than a year ago.
I felt very confident with Sean from the start and will have no hesitation in recommending him to anybody who needs help.
The machine is up and working considering its age
Engineer : Sean Forster - PC PAL WATFORD5 out of 5 StarsA Sly, Abbots Langley - More than a year ago.
Damien is a Super star, always ready to go the extra mile, always willing to tell you something extra. Nothing is too much troubleI couldn't live without him as far the computer is concerned. So many thanks
Peter
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsPeter Kirk, Macclesfield - More than a year ago.
Excellent service as ever from Chris and David.
We know they can always solve our IT problems.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK4.75 out of 5 StarsNeil Farmer, Stratford-upon-avon - More than a year ago.
I left a message on Sean's phone on Monday late afternoon. He got back to me about an hour later and arranged to call the next day at 10am. I thought that was pretty good.
Sean was very patient and spent time sorting out my computer, which is now starting up properly and working much better.
Thanks, I will use this service again if I have any more problems. Gill
Engineer : Sean Forster - PC PAL WATFORD4 out of 5 StarsGillian Wells, Rickmansworth - More than a year ago.
5 out of 5 StarsKen Jones, Birmingham - More than a year ago.
As usual the advice given and the service provided were both excellent, and given at a very reasonable cost considering the benefit of having the work done quickly and professionally.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsJohn Billam, Solihull - More than a year ago.
Excellent communication and very helpful in getting us on back on line due to misfortunes on my part.
What we wanted Peter downloaded for us. Basically he gave our computer back to us. I recommend PC PAL any day.
Engineer : Peter Clarke - PC PAL ANDOVER4.75 out of 5 StarsPaul Folkard, Tidworth - More than a year ago.
4.5 out of 5 StarsNeil Watts, Wellingborough - More than a year ago.
I found your service to be very useful and the particular engineer that came out to me was extremely helpful and was able to sort the issues I was having with my computer promptly and very efficiently. I would definitely recommend the service thanks.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsChris Brown, Halesowen - More than a year ago.
Your engineer was very thorough, clearing what is believed to be Windows 10 problems. Upgrades, and internet access problems were sorted to my satisfaction. Good work
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH4.75 out of 5 StarsBrian Buckley, Bristol - More than a year ago.
Your engineer was friendly, helpful and informative. He provided an excellent service. Thank you PC PAL.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH5 out of 5 StarsChristine Sweet, Chippenham - More than a year ago.
Have used before, will use again if needs be.
Good prompt service in a professional manner.
Engineer : Jeff Thomas - PC PAL NEWPORT4.25 out of 5 StarsDave Tagg, Newport - More than a year ago.
The person who came was very polite and very
good and explained as he went along what he
was doing excellent.
Engineer : Sean Forster - PC PAL WATFORD5 out of 5 StarsKaren Neighbour, Greenford - More than a year ago.
Many thanks for quick response and patience with an idiot! Mr Thomas was so helpful and I really appreciated him returning my computer on Sunday 27th immediately I returned from my Christmas holiday.
Engineer : Jeff Thomas - PC PAL NEWPORT5 out of 5 StarsJackie Kibblewhite, Newport - More than a year ago.
PCPAL offer a quality service, and good value for money. This is the second time we've used them and, unlike previous engineers we have used, always get back to you. They also offer options on repair work and replacements which is refreshing. Its good to know PCPAL are there to help.
Engineer : Bruce Meredeen - PC PAL TUNBRIDGE WELLS4.75 out of 5 StarsAndy Madden from Designia Design, Wadhurst - More than a year ago.
Excellent efficient service and willing to explain what he was doing. Most helpful.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL4.75 out of 5 StarsAnne Hand, Solihull - More than a year ago.
The Engineer reloaded Windows 7 to delete Windows 10 which was causing my existing programs problems. He then set up a home group so that I could print from my laptop in the lounge to the printer in the study.
Thank goodness he got rid of Windows 10 its diabolical. Gary Betts was a brilliant software engineer and I wouldn't hesitate to call him again if I have problems.
Mike Brunt
Engineer : Gary Betts - PC PAL WORTHING5 out of 5 StarsMike Brunt, Worthing - More than a year ago.
Arrived within the specified time frame,contacted me to say he was on the way. Very pleased with the service received from PC pal, problems sorted out within the hour.
I would not hesitate in using or recommending PC pal. Have used in the past and will again if necessary.
Thank you for a very good reliable service.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK4.75 out of 5 StarsDorothy Jenkins, Coventry - More than a year ago.
Great job! Will always use this service!
Engineer : Gary Betts - PC PAL WORTHING5 out of 5 StarsM Dudley, Worthing - More than a year ago.
5 out of 5 StarsAlison Barton, Eastleigh - More than a year ago.
Bruce arrived on time and sorted out my internet connection problem quickly and efficiently. He then explained how I can change easily between my Wi-Fi and Powerline connections. I shall certainly ask him re any computer problems I may have in the future.
Engineer : Bruce Meredeen - PC PAL WEALDEN5 out of 5 StarsRoy Richardson, Crowborough - More than a year ago.
4.5 out of 5 StarsJoyce West, Uckfield - More than a year ago.
thank you for quick and efficient service. Richard was very kind and helped me out at a very stressful time. thanks Richard.
Engineer : Richard Hunt - PC PAL BASINGSTOKE4.75 out of 5 StarsBarbara Digings, Basingstoke - More than a year ago.
I had not used this service before it was advertised in a local free booklet. The engineer was very friendly and went through the faults in the computer he was not pushy and gave me time to absorb the information on my computer repair. A very good service and I will use them again.
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsIan Pearson, Preston - More than a year ago.
the engineer was very polite and informative and he explained all about the work he was doing i am very satisfied with the overall service of pc pal.
Engineer : Keith Poke - PC PAL PRESTON4.5 out of 5 StarsPauline Fishwick, Chorley - More than a year ago.
4 out of 5 StarsKatherine Brothers, Chepstow - More than a year ago.
The engineer arrived within two hours of my call, was patient and talked me through the problem and how to avoid it in the future. Excellent service.
Engineer : Sean Forster - PC PAL WATFORD5 out of 5 StarsSara Nash, St. Albans - More than a year ago.
The service was extremely prompt. Chris was
very thorough and answered many questions and
gave useful advice. Many thanks.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsMaggie Neal, Birmingham - More than a year ago.
As always efficient, explaining everything, and doing a job that I am unable to do myself. Very Many Thanks.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsBridget Goudie, Solihull - More than a year ago.
Exceptionally prompt and efficient service
Engineer : Mark Duncan - PC PAL EASTBOURNE5 out of 5 StarsRoger Rowson, Uckfield - More than a year ago.
Efficient, on time and explained things
to me regarding the faults with my laptop. Would defineatly use your services again.
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsGloria Birch, Andover - More than a year ago.
Very helpful, professional and knowledgeable engineer who knows what he is doing and goes the extra mile to make sure the problems are solved.
Engineer : Jeff Thomas - PC PAL NEWPORT5 out of 5 StarsKevin Simmons, Newport - More than a year ago.
Peter always turns up on time and always manages to solve my computer problem
Engineer : Peter Clarke - PC PAL ANDOVER4.5 out of 5 StarsJimmy Batstone, Winchester - More than a year ago.
Engineer was punctual and efficient.
Also friendly, helpful and informative.
I would use his services again and recommend him to other potential customers.
Engineer : John Whitecross - PC PAL GLASGOW WEST4.5 out of 5 StarsPeter Molloy, Glasgow - More than a year ago.
Keith Poke the engineer who came to see to my computer was helpful and very thorough . I would not hesitate to recommend him to friends.
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsPat Murphy, Ormskirk - More than a year ago.
PC Pal have always been very helpful and quick to make a visit if required. I would not use anyone else.
Engineer : Mark Duncan - PC PAL EASTBOURNE5 out of 5 StarsDiane Lower, Seaford - More than a year ago.
I called Damien with an urgent PC problem - I got this fixed the next day, which was excellent. Very knowledgeable and personable, I would recommend Damien for the quality of his service and professional manner. Paul Bennett
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsPaul Bennett, Stockport - More than a year ago.
fixed my daughters laptop after the hinges for the screen came away from the base.. also replaced the cpu fan.. fast friendly service and would certainly use again if i had any problems and would highly reccomend
Engineer : David Allen & Chris Gauden - PC PAL WARWICK5 out of 5 StarsPaul Wright, Birmingham - More than a year ago.
A quick response and very efficient service. I would use the company again if my laptop require it.
Engineer : Mark Duncan - PC PAL EASTBOURNE5 out of 5 StarsMr Hopkins, Seaford - More than a year ago.
Keith explained the options to me clearly and without jargon.
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsAngela Livingstone, Preston - More than a year ago.
Once again we were helped out thank so much for your help GaryEngineer : Gary Betts - PC PAL WORTHING
4.75 out of 5 StarsJean Bishop, Shoreham-by-sea - More than a year ago.
5 out of 5 StarsIrene Walton, Stockport - More than a year ago.
We were very pleased with the service provided by Damien Holland & will not hesitate to recommend himEngineer : Damian Holland - PC PAL STOCKPORT
5 out of 5 StarsJim Stanfield, Manchester - More than a year ago.
Chris and Dave always very pleasant and helpful. I would not use any other organisation now. Happy Christmas to you all.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsJill Fox, Birmingham - More than a year ago.
5 out of 5 StarsKen Jones, Birmingham - More than a year ago.
Engineer speaks understandable English to a computer illiterate like me.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH5 out of 5 StarsAnthony Rudrum, Bristol - More than a year ago.
This is the third time I've needed Jeff's expertise. He's marvellous and before you ask; YES I would recommend PC Pal.
Engineer : Jeff Thomas - PC PAL NEWPORT5 out of 5 StarsPeter Jenkinson, Newport - More than a year ago.
After my initial choice of engineer let me down I contacted Jeff and after that - no problem. I elected to drop my PC at his home because of my odd working hours. It was ready the next day. I would recommend Jeff and PC Pal to anyone. Many thanks.
Engineer : Jeff Thomas - PC PAL NEWPORT5 out of 5 StarsStephen John, Newport - More than a year ago.
4.25 out of 5 StarsPete Middleton, Andover - More than a year ago.
5 out of 5 StarsThomas Gibson, Stockport - More than a year ago.
Yet again Damian came within a day and sorted out my two minor problems with ease. Thank you again.
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsPauline Entwistle, Stockport - More than a year ago.
Gary Betts is a nice friendly person who was willing to listen and solve our problems quickly.
Excellent service.
Engineer : Gary Betts - PC PAL WORTHING5 out of 5 StarsEric Puffett, Lancing - More than a year ago.
Peter went about fixing my computer quietly and efficiently. When asked to explain the reason for the fault ,he explained in easily understood terms
It is good to know that if I have furthrt problems, I can call on him.
Engineer : Peter Clarke - PC PAL ANDOVER4.5 out of 5 StarsMary Tullett, Andover - More than a year ago.
I have used John on several occasions and found him very helpful and always willing to listen to my problems with the PC.
Much Appreciated,
Mr James Taylor.
Engineer : John Whitecross - PC PAL GLASGOW WEST4.75 out of 5 StarsJames Taylor, Glasgow - More than a year ago.
Mark has always been very friendly and extremely efficient whenever I have had to call him out.
He explains everything thoroughly, I am so pleased to have PC Pal to call on if I need help.
Engineer : Mark Duncan - PC PAL EASTBOURNE5 out of 5 StarsDiane Lower, Seaford - More than a year ago.
jeff will tell you I am a bit slow with computers but when ever I asked a question he was more than helpful to explain everything to me so clearly and simply
Engineer : Jeff Thomas - PC PAL NEWPORT5 out of 5 StarsTony Eddey, Newport - More than a year ago.
John sorted the emails after the windows 10 upgrade quickly and efficiently - many thanks.
Engineer : John Whitecross - PC PAL GLASGOW WEST5 out of 5 StarsJenny Golden, Glasgow - More than a year ago.
4.75 out of 5 StarsE Thompson, Glasgow - More than a year ago.
keith sorts out all our problems efficiently, nothing is too much trouble.i have highly recomended him to friends family and neighbours
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsRay Smith, Preston - More than a year ago.
Prompt service, which I will use again when required. Very professional manner, and well worth the hourly charge.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH5 out of 5 StarsLinda Sullivan, Bristol - More than a year ago.
PCPAL gives really good service, prompt action very friendly and understanding taking time to explain.Antony Swenson is very easy to talk to,and I cannot find anything that you could improve,
thank you.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH5 out of 5 StarsAvis Treleaven, Bristol - More than a year ago.
5 out of 5 StarsKevin Shore from KCS Autos, Wellington - More than a year ago.
I and my ageing Dell PC are very grateful yet again to Gary Bett for fixing the problem so quickly.I am very impressed by PC PAL and will come to you first for any problems on the machine in the future
Engineer : Gary Betts - PC PAL WORTHING5 out of 5 StarsRosemary Dean, Littlehampton - More than a year ago.
John was excellent and efficient. He was also very patient when I twice changed our arrangements. We will certainly use his services in the future should the need arise agsin.
Engineer : John Whitecross - PC PAL GLASGOW WEST5 out of 5 StarsFiorna Cairns Smith, Glasgow - More than a year ago.
prompt call to my house to install printer with which I was struggling.Engineer was both courteous and efficient. I was very grateful for the entire operation
Engineer : Keith Poke - PC PAL PRESTON4.75 out of 5 StarsFrank Curry, Preston - More than a year ago.
Keith did the job which was excellent,and more than the call of duty.Very very pleased.
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsAlbert Simpson, Preston - More than a year ago.
Jim solved the Problem right away no Problem First Class.
Engineer : Jim Hunter - PC PAL EDINBURGH5 out of 5 StarsRonnie Carruthers, Edinburgh - More than a year ago.
100% in all respects - even advised by phone of slight delay
Engineer : Mark Duncan - PC PAL EASTBOURNE5 out of 5 StarsRoger Rowson, Uckfield - More than a year ago.
Very good fast efficient service
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsStuart Maclean, Solihull - More than a year ago.
Knowledgeable and courteous service. As the engineer could not fix the problem straight away he took the PC home worked on it all afternoon and brought it back fixed in the evening. Excellent service at a very reasonable price
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsDawn Clark, Preston - More than a year ago.
5 out of 5 StarsDavid Wootten, Andover - More than a year ago.
Jeff was very efficient and determined to get to the route of the problem of the Broadband issues. Always quick to respond to my many question of which there were many!
Engineer : Jeff Thomas - PC PAL NEWPORT4.75 out of 5 StarsSandra Owen, Newport - More than a year ago.
Jeff sorted out my problem quickly & efficiently. I know absolutely nothing about computers, so was very pleased that all ended happily !
Engineer : Jeff Thomas - PC PAL NEWPORT4.25 out of 5 StarsChloe Jenkins, Newport - More than a year ago.
Engineer very friendly and was able to solve the issues. I would use this service again
Engineer : Mark Duncan - PC PAL EASTBOURNE5 out of 5 StarsDavid Hills, Eastbourne - More than a year ago.
Gary is reliable, polite and very efficient he. He goes to great length to make sure the problem is fixed and explains what he's done as simply as he can. He's sorted our lap tops so they are running much more quickly. We thought we'd have to replace them but hopefully we can avoid that for longer thanks to his help.
Engineer : Gary Betts - PC PAL WORTHING5 out of 5 StarsDiana Hunt, Littlehampton - More than a year ago.
Really excellent service. I had laptop screen back cover case replaced as the broken hinge is directly connected to the case. The work was done perfectly by a highly trained engineer for a very good price.Would recommend them anytime!! Thanks
Engineer : Richard Hunt - PC PAL BASINGSTOKE5 out of 5 StarsManoj Chalamcherla, Basingstoke - More than a year ago.
talked me through the whole process, in a way that I understood, gave clear info and help
Engineer : Jeff Thomas - PC PAL NEWPORT4.75 out of 5 StarsJohn Gallagher, Newport - More than a year ago.
Very good and prompt service.
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsPat Batty, Preston - More than a year ago.
Dave arrived within the timespan stated . He was friendly and helpful explaining what he was doing quite clearly although I didn't understand all the technicalities. Job well done, thanks.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK5 out of 5 StarsJune Bedford, Coventry - More than a year ago.
Very good PC engineer and very good service
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsAlbert Simpson, Preston - More than a year ago.
Fantastic Value, Fantastic speedy service, Fantastic problem solving.
A real WOW factor.Ken Parratt
Engineer : Richard Hunt - PC PAL BASINGSTOKE5 out of 5 StarsKenneth Parratt, Basingstoke - More than a year ago.
Does seem a lot of money,but solved the problem
Engineer : Mark Duncan - PC PAL EASTBOURNE4.5 out of 5 StarsLilly Dame, Uckfield - More than a year ago.
23-11-2015
Damien is my life support. He is superb, I couldn't live without him and he dorted the problem out within seconds and then sorted out a huge fraud. Thank you so Much
Peter
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsPeter Kirk, Macclesfield - More than a year ago.
recovered data from old pc and installed in new unit. Also offered advice on Windows 10.
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsWalter Denning, Stockport - More than a year ago.
Brilliant job. Would certainly recommend and will surely ask them for help again if needed.
Engineer : Richard Hunt - PC PAL BASINGSTOKE5 out of 5 StarsBarry Belcher, Reading - More than a year ago.
The engineer was very polite
Answerd my questions well
Sat very pationtly working out what had gone wrong with my computerEngineer : Antony Swenson - PC PAL BRISTOL SOUTH
4.75 out of 5 StarsChris Robins, Bristol - More than a year ago.
Mark is unfailingly helpful and efficient. He makes me
feel that my problems matter even though I am just a
small-time dabbler.
Everything about our dealings is excellent although I
do find PC PAL a bit expensive.
Engineer : Mark Duncan - PC PAL EASTBOURNE4.75 out of 5 StarsFrances Lloyd, Eastbourne - More than a year ago.
David was a great help to me as a distinct poor user of computers!
Engineer : David Allen & Chris Gauden - PC PAL WARWICK5 out of 5 StarsPeter Steggles, Stratford-upon-avon - More than a year ago.
I have been using PC Pal for approximately three years. Response and service has always been first class. Have no hesitation in recommending.
Engineer : Jamie Cunningham - PC PAL TAUNTON5 out of 5 StarsAudrey Pike, Taunton - More than a year ago.
I found Tony to be very professional and patient as he explained in laymans terms what he was trying to do.He's a credit to the company which will be well recommended
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH4.5 out of 5 StarsJean Drake, Bristol - More than a year ago.
I am not technically minded (70 year old) and needed the problem fixed without delay. This was done with the engineer explaining the reason for the problem and the remedy needed. This was done without fuss and I was back on line within the hour. Excellent!
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsRoy Summerfield, Birmingham - More than a year ago.
I found Tony to be very professional and patient as he explained in laymans terms what he was trying to do.He's a credit to the company which will be well recommended
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH4.5 out of 5 StarsJean Drake, Bristol - More than a year ago.
As we have come to expect Jamie was professional, friendly, helpful and patient. Always welcome at our house.Ian Male
Engineer : Jamie Cunningham - PC PAL TAUNTON5 out of 5 StarsIan Male, Bridgwater - More than a year ago.
sorry for not replying sooner, but I was awaiting the instalment of Windows 10, however I have received a notification the I am in the pipeline and it may be days or even months before they get to me!
As you can see I am very satisfied with the service that I received.
Thank you very much
Patricia Marks
Ps I have recommended your service to my friends.Engineer : Mark Duncan - PC PAL EASTBOURNE
5 out of 5 StarsPatricia Marks, Uckfield - More than a year ago.
Very polite and efficient would have no hesitation in passing his name on to others.
Engineer : Gary Betts - PC PAL WORTHING5 out of 5 StarsRichard Sampey, Littlehampton - More than a year ago.
We found Mr G Betts very friendly and very helpful some one who we could trust to come to our home its very hard to find some one like that when you are oap thank you very much for your help
Engineer : Gary Betts - PC PAL WORTHING5 out of 5 StarsJean Bishop, Shoreham-by-sea - More than a year ago.
As usual Damian was prompt and efficient. He dealt with my problems very quickly. Never a problem with him. Many thanks.
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsPauline Entwistle, Stockport - More than a year ago.
Chris carried out an outstanding job on dual booting my elderly Mac, under trying conditions.
Excellent value, thank you.
Derek
Engineer : David Allen & Chris Gauden - PC PAL WARWICK5 out of 5 StarsDerek Gallant, Shipston-on-stour - More than a year ago.
very satisfied with quality of call out and service. problem rectified to the best of engineers ability due to the fact that it was our router at fault.
Engineer : John Whitecross - PC PAL GLASGOW WEST5 out of 5 StarsSusan Devoy, Glasgow - More than a year ago.
Spot on with the service and response time, very helpful and knew their products. Very professional and friendly engineers.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL4.75 out of 5 StarsCarole Doyle from ACUTEC Limited, Birmingham - More than a year ago.
5 out of 5 StarsJon Finney, Watford - More than a year ago.
As two pensioners my wife and I use the computer for mainly basic things. If anything goes wrong it's panic stations! Chris came to us yesterday, and a more pleasant and knowledgeable person you could not wish to meet.His patience and determination to fix the problem was exemplary.Thankyou Chris and PC Pal. Tom and Irene Cassels.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsThomas Cassels, Coventry - More than a year ago.
Richard is always our first port of call when we have computer problems because his knowledge and skills are first class; always finding the rroot cause of the problem and explaining it in language we can understand. Thank you Richard.Engineer : Richard Hunt - PC PAL BASINGSTOKE
4.75 out of 5 StarsColleen Godinho, Basingstoke - More than a year ago.
I have always had excellent service from your engineer. Even when I have phoned him late afternoon. He always gets back to me very quickly and very helpful over the telephone.
Engineer : Gary Betts - PC PAL WORTHING5 out of 5 StarsMargaret Domoney, Littlehampton - More than a year ago.
5 out of 5 StarsKeith Scammell, Stockport - More than a year ago.
Damien was excellent will certainly use the company again also recommend to family and friends
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsEleanor Griffiths, Stockport - More than a year ago.
This was the second time I have had occasion to use PC Pal. Both times Keith arrived within hours of the initial phone call and solved the technical issues presented to him in a friendly and professional manner.Without hesitation I would use PC Pal again and would therefore recommend this service to others.
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsLaureen Hopkinson, Preston - More than a year ago.
I have had excellent service from my P.C. Gent always profesional,helpful, has always done a good job for someone who Is computer illiterate.
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsBeryl Hemsley, Preston - More than a year ago.
5 out of 5 StarsMike Morton, Uckfield - More than a year ago.
It was nice to receive such excellent service.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH4 out of 5 StarsChristine Evans, Bristol - More than a year ago.
Damien is excellent and responds quickly to any callouts, solving the issues on site. would recommend to any business looking for support
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsChris Moran from JCM Business Solutions Limited, Stockport - More than a year ago.
Very impressed with the service I received from Peter. Would certainly use him again if required and would recommend him to family and friends.John
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsJohn Maskell, Winchester - More than a year ago.
Very friendly ,extremely knowledgeable,would recommend Mark to anyone.Engineer : Mark Duncan - PC PAL EASTBOURNE
5 out of 5 StarsColin York, Eastbourne - More than a year ago.
Very professional service from Mark as always.
What would we do without you ?
Thankyou and a very Merry Christmas
Rob Crozier
Engineer : Mark Duncan - PC PAL EASTBOURNE4.75 out of 5 StarsRobert Crozier, Uckfield - More than a year ago.
Gary made us feel at ease and explained everything in a clear and simple way - he was very kind.
Engineer : Gary Betts - PC PAL WORTHING5 out of 5 StarsAnna Hughes, Worthing - More than a year ago.
Peter has saved my bacon more than once, his knowledge, expertise and friendliness are second to none. Thank goodness for PC PAL
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsChristine Church, Winchester - More than a year ago.
The engineer has updated my three machines to Windows 10 in quick order and has recovered my crashed notebook and updated that also. He installed a McAfee renewal and corrected printer software issues. All for a couple of hours payment. I am impressed, as always.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsBrian Cordery, Coventry - More than a year ago.
Richard has 'rescued' me with my computer/s a number of times now - and has been patient knowledgeable and very efficient. He really does know his stuff. From my first phoning in distress to completion of working computer is and has been very prompt. Thank you Richard with PC Pal.
Engineer : Richard Hunt - PC PAL BASINGSTOKE5 out of 5 StarsShellan Nicholson, Basingstoke - More than a year ago.
4.75 out of 5 StarsBrian Cavill, Solihull - More than a year ago.
Sean was friendly and patient.
Engineer : Sean Forster - PC PAL WATFORD5 out of 5 StarsRoger Barry, Watford - More than a year ago.
These guys were absolutely fantastic.When my External Hard Drive lost it's power. I was unwilling to pay the extortionate fees the manufacturer wanted to recover the data, so I gave these guys a bell. Thank god I did!
Unable to fix the problem in my home, the took it away to test at their facilities. They tried absolutely everything and they managed to recover all my data.
I owe them a huge debt of gratitude. They went far above and beyond to help me especially I had given up hope of seeing my data again.
I cannot recommend these professional, friendly guys highly enough.
Engineer : David Allen & Chris Gauden - PC PAL COVENTRY5 out of 5 StarsChristopher Jones, Solihull - More than a year ago.
very impressed with the service provided
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsWalter Denning, Stockport - More than a year ago.
4.5 out of 5 StarsJulia Heath from JJH accounts & Bookkeeping, Pulborough - More than a year ago.
First class professional friendly service - excellent value.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH4.75 out of 5 StarsPaul Whitehouse, Bristol - More than a year ago.
I was pleased to just get a health check on my laptop, as I am not that into computing. I did not feel intimidated, just needed some backup.
Engineer : Peter Clarke - PC PAL ANDOVER4 out of 5 StarsJanet Munnion, Andover - More than a year ago.
Remained in contact with me until able to visit and arrived on time. Even returned a week later to tweak one small problem under guarantee of previous visit. Very satisfied.
Engineer : Bruce Meredeen - PC PAL TUNBRIDGE WELLS4.5 out of 5 StarsSue Ellis, Wadhurst - More than a year ago.
Not being what one would call computer literate and of an age where I find it difficult to absorb new information your engineer explained where changes were required -if I fail to retain his excellent advice you can be assured I will avail of your assistance in the future.Regards Bill Kirk.
Engineer : Damian Holland - PC PAL STOCKPORT4.75 out of 5 StarsBill Kirk, Stockport - More than a year ago.
Very satisfied with the service,thankyou.
Engineer : Keith Poke - PC PAL PRESTON4.75 out of 5 StarsEdward Elston, Preston - More than a year ago.
Phoned me up on the morning of my opointment to let me know he was on his way. Arrived on time and sorted my laptop out there and then. No probs.
Engineer : Peter Clarke - PC PAL ANDOVER4.75 out of 5 StarsBill Gledhill, Winchester - More than a year ago.
Peter arrived on time, was very polite & pleasant to have in our property. He kept us informed of every test he was undertaking & soon diagnosed the fault & corrected it. We found him by recommendation & would be more than happy to recommend him to other people. Well done PC PAL!!
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsMichael Wright, Romsey - More than a year ago.
Very pleased with service,will hesitate ask for help in future
Thanks again,
F.Rogers
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsFrederick Rogers, Romsey - More than a year ago.
Excellent ,David new at once what the problem was,took my laptop away .fixed, it installed Windows 10 for me. Talked me through the work he had done. Would not hesitate to call them again. Thank you. J.Edkins,
Engineer : David Allen & Chris Gauden - PC PAL WARWICK4.75 out of 5 StarsJane Edkins, Stratford-upon-avon - More than a year ago.
I received a resolution of the problems I had and advice which will be most useful.
Engineer : Richard Hunt - PC PAL BASINGSTOKE4.75 out of 5 StarsLesley Mason, Hook - More than a year ago.
I would recommend PC PAL to anyone,
a very professional service.
Engineer : Mark Duncan - PC PAL EASTBOURNE4.75 out of 5 StarsDouglas Randall, Eastbourne - More than a year ago.
thank you for all your help Richard I am very satisfied with your servis and would recommend you to all my friends
Engineer : Richard Hunt - PC PAL BASINGSTOKE5 out of 5 StarsPeter Besant, Basingstoke - More than a year ago.
4.75 out of 5 StarsJack Mitchison, Lewes - More than a year ago.
Dave Allen is a great person - warm, friendly and extremely competent. I feel assured that what ever IT issue I have he will be able to respond and fix quickly.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsMaggie Wheeler from The Focus Group Ltd, Solihull - More than a year ago.
Very satisfied with all the help and service I have always received.
Engineer : Jim Hunter - PC PAL EDINBURGH5 out of 5 StarsMarie O'meara, Edinburgh - More than a year ago.
Again Mark Duncan was friendly, efficient, quick, always very reliable and helpful with all questions thrown at him. PC PAL will always be the top of our list for any work that needs doing regards our computers.
Engineer : Mark Duncan - PC PAL EASTBOURNE5 out of 5 StarsPeter Garner, Pevensey - More than a year ago.
From my email through Damian's visit and his thorough work carried out on Windows 10 to solve the problem I was having with preparation and printing of labels I can only say a big thank you. Miriam Wood.
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsMiriam Wood, Stockport - More than a year ago.
5 out of 5 StarsKeith Winstone, Bristol - More than a year ago.
5 out of 5 StarsSandra Hopkins, Preston - More than a year ago.
Damian is patient with someone who is not technologically- minded. He explains everything patiently and clearly, and is ready to answer any questions about the computer, however simple-minded they might appear to be. I can recommend him unreservedly.
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsSusan Weinberg, Cheadle - More than a year ago.
Excellent service. First time we have used this company. Peter arrived on time as promised and completed all jobs very efficiently. Will continue to use him for any future requirements
Engineer : Peter Clarke - PC PAL ANDOVER4.75 out of 5 StarsKeith Angus, Stockbridge - More than a year ago.
Richard Hunt has solved PC problems for us over the past few years.
His work has always been to a very high standard, & always carried out in a timely fashion.
This,coupled with his customer relation skills, ensures that he always presents a very professional image. He certainly is an excellent ambassador for your organisation.Engineer : Richard Hunt - PC PAL BASINGSTOKE
5 out of 5 StarsDon Andrews, Basingstoke - More than a year ago.
We have used PC Pal a number of times now and have been very impressed with the service.Our engineer John Whitecross, is always punctual, courteous, and has shown infinite patience not only with the I.T. issues, but with a couple who are not very computer literate to say the least!
We would have no hesitation in recommending John to anyone who needs a PC Pal!!
Engineer : John Whitecross - PC PAL GLASGOW WEST4.75 out of 5 StarsTricia Duncan, Glasgow - More than a year ago.
I cannot speak too highly of David who efficiently resolved several problems which had defeated Apple, Epson and BT.
I have not had to call upon the services of PCPal for some years and am delighted that your high standards have been maintained.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsMargaret Rogers, Solihull - More than a year ago.
The engineer was very pleasant and informative. I am not very computer literate but I can appreciate the difference to my computer and would not hesitate to use the service again.
Engineer : John Whitecross - PC PAL GLASGOW WEST4.75 out of 5 StarsMargaret Cowban, Glasgow - More than a year ago.
service was efficient and tailored to our individual needs .Would recommend the service .
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsDerek Bowden, Stockport - More than a year ago.
We would certainly use PC Pal again
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsFred Reeves, Andover - More than a year ago.
Peter is very professonal and knowledgeable. Nothing is too much trouble. He goes about his work in a calm and reassuring manner
Engineer : Peter Clarke - PC PAL ANDOVER4.75 out of 5 StarsGarry Lane, Eastleigh - More than a year ago.
very good and very professional service will recommend him
Engineer : Keith Poke - PC PAL PRESTON4.75 out of 5 StarsJohn Metcalfe, Preston - More than a year ago.
Easy to book, friendly staff, arrived on time, fixed problem.Excellent!
Engineer : David Allen & Chris Gauden - PC PAL WARWICK5 out of 5 StarsP Edwards, Alcester - More than a year ago.
The situation had almost righted itself but Peter put right some other bothersome glitches speedily and efficiently.
Many thanks
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsEileen Betteridge, Eastleigh - More than a year ago.
4.75 out of 5 StarsAnne Hand, Solihull - More than a year ago.
Love my computer and make good use of it, however when it goes wrong its good to know I can call on Jamie to sort me out, worth every penny.
Engineer : Jamie Cunningham - PC PAL TAUNTON5 out of 5 StarsMargaret Magee, Taunton - More than a year ago.
i have not masterd the download from cloud old documents but i am stiil trying
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH4.5 out of 5 StarsFrederick Burnell, Bristol - More than a year ago.
Great response time and turnaround just what I needed. I will be using Keith every time now going forward and I will be recommending him to everyone I know.....thanks Keith great service.
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsDean Harris, Preston - More than a year ago.
Responded quickly to telephone message left and turned up on time at appointed date.
Efficient and comprehensive service completed within timescale and excellent value for money. Would use again as first choice.
Engineer : John Whitecross - PC PAL GLASGOW WEST5 out of 5 StarsKen Doran, Glasgow - More than a year ago.
Keith has provided a very good service, he is very efficient and helpful and continues to be helpful with slight problems I am still experiencing. I am very pleased with the service and would have no hesitation in recommending PC Pal.
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsTricia Dibben, Preston - More than a year ago.
As always Keith very helpful and efficient Evelyn Moore
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsEvelyn Moore, Preston - More than a year ago.
efficient and did not make me feel stupid as I only know basic things about my computer
Engineer : Jeff Thomas - PC PAL NEWPORT5 out of 5 StarsNoreen Pearce, Newport - More than a year ago.
Keith always deals with any problem presented in a very good manner and never fails to solve the problems. Good man
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsDougie Gornall, Preston - More than a year ago.
Very impressed with Damian's Knowledge & skill. Will use again if necessary. Nice to have a local service.
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsMichael Brundrett, Stockport - More than a year ago.
Have used Bruce a few times and he has always sorted out the problem. Doesn't confuse with jargon, just does it.Have recommended him to several friends.
Engineer : Bruce Meredeen - PC PAL TUNBRIDGE WELLS5 out of 5 StarsGreig Bannerman, Tunbridge Wells - More than a year ago.
Our engineer was excellent, very patient thank goodness because he needs a lot with me! He is very knowledgable,pleasant and polite. I am very grateful of his help and appreciate his computer knowledge, he is excellent.
Engineer : Jeff Thomas - PC PAL NEWPORT4.75 out of 5 StarsPhyllis Edwards, Newport - More than a year ago.
excellent service well done
Engineer : Jeff Thomas - PC PAL NEWPORT5 out of 5 StarsLyndon Nichol, Newport - More than a year ago.
Peter could not have been more courteous, professional and patient. I feel completely secure in knowing that I may call him if I need to. I recommend him 100%
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsJo Philpott, Andover - More than a year ago.
David was extremely helpful and efficient and managed to resolve some issues that I had, very quickly. I also learnt a lot from his huge knowledge base.
I will certainly recommend PC PAL to my friends.
Thank you,
Derek
Engineer : David Allen & Chris Gauden - PC PAL WARWICK5 out of 5 StarsDerek Gallant, Shipston-on-stour - More than a year ago.
5 out of 5 StarsDavid Snow, Cheadle - More than a year ago.
a very professional and excellent service and I will have no hesitation in recommending your company to others,Yours Sincerely
Robert Hammonds
Engineer : David Allen & Chris Gauden - PC PAL WARWICK5 out of 5 StarsRobert Hammonds, Coventry - More than a year ago.
As on previous occasions Chris Gauden was very knowledgeable and helpful. Not only did he resolve problems relating to Windows 10 but he explained very clearly what he was doing and why.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsDavid Patterson, Solihull - More than a year ago.
5 out of 5 StarsMaggie Rabatski, Glasgow - More than a year ago.
An extremely useful addition to my trusted suppliers.
Engineer : Richard Hunt - PC PAL BASINGSTOKE5 out of 5 StarsDavid Williams from Williams Residential Limited, Bagshot - More than a year ago.
ALWAYS FOUND THEM RELIABLE AND EFFICIENT.
EXCELLENT.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsAllan Rooke, Birmingham - More than a year ago.
4.5 out of 5 StarsDavid Bawler, Cullompton - More than a year ago.
An inportant piece of information required for a forthcoming meeting had strangely reverted to encrypted script. Attempts at internet solution failed and my limited know-how of PCs buckled. As I live in a rural area john diagnosed the problem by phone and after trial and effort his skills and patience rectified the problem. Many thanks JohnEngineer : John Whitecross - PC PAL GLASGOW WEST
5 out of 5 StarsRobert Armstrong, Stirling - More than a year ago.
General pc problems that are always well diagnosed.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH5 out of 5 StarsLee Norman from Norman Associates , Bristol - More than a year ago.
David was a pleasant young man
Engineer : David Allen & Chris Gauden - PC PAL WARWICK4.5 out of 5 StarsBreeda Higgins, Coventry - More than a year ago.
4.75 out of 5 StarsTracey Parkinson, Bushey - More than a year ago.
As always Damian came very soon after I had emailed him. He was patient, as usual, and nothing is too much trouble for him. Many thanks yet again.
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsPauline Entwistle, Stockport - More than a year ago.
Friendly, helpful, and didn't try to blind me with jargon!
Engineer : Jamie Cunningham - PC PAL TAUNTON5 out of 5 StarsJonathan Williamson, Taunton - More than a year ago.
5 out of 5 StarsJeremy James, Wadhurst - More than a year ago.
Very prompt, very helpful, very fair fee - thanks.
Engineer : Bruce Meredeen - PC PAL TUNBRIDGE WELLS5 out of 5 StarsGraham Spencer from Plants For Europe Limited, Uckfield - More than a year ago.
Friendly and helpful. Will definitely use PC Pal with any future problems. Great service.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK4.5 out of 5 StarsJanet Brown, Coventry - More than a year ago.
Called PC Pal because I had been ripped off by an India based company and needed proof that they had not carried out the work on my PC that they claimed. Jamie proved to be experienced and knowledgeable and recognised my problem from previous encounters with scammers. I was very pleased with his efforts and await his report with interest. I am hoping it will satisfy the Fraud department at Natwest Visa, that I have indeed been conned out of £320.00 ! Many Thanks
Engineer : Jamie Cunningham - PC PAL TAUNTON4.75 out of 5 StarsMike Oliver, Bridgwater - More than a year ago.
Excellent service. Not only investigated problem and corrected, but was helpful sorting out other issues I have been having. Also answered some questions I had about upgrading to W10.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsKeith Everitt, Solihull - More than a year ago.
I thought the service was good
the engineer was very perlite
Engineer : Richard Hunt - PC PAL BASINGSTOKE4.5 out of 5 StarsPeter Besant, Basingstoke - More than a year ago.
The above ratings say it all.
Engineer : Jamie Cunningham - PC PAL TAUNTON5 out of 5 StarsJohn Scotford, Bridgwater - More than a year ago.
thank you Richard for fixing my computer your serve's was second to none and nothing
was to much trouble I would recommend you to all my friends
Engineer : Richard Hunt - PC PAL BASINGSTOKE4.75 out of 5 StarsPeter Besant, Basingstoke - More than a year ago.
Really happy with the service and professionalism provided by Jamie. I was very thrilled that my 'dead' computer was up and running again in no time. Thank you very much!
Engineer : Jamie Cunningham - PC PAL TAUNTON5 out of 5 StarsGwyn Cox, Bridgwater - More than a year ago.
I called Peter Saturday Afternoon and arranged a time to come to my house on the Monday. Peter was very polite and was prepared to answer the odd question.
I would definitely recommend Peter and the company to anyone.
Thank you very much Peter.
Regards
Chris Bevis
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsChris Bevis, Salisbury - More than a year ago.
An efficient, knowledgeable and patient service.
What price, peace of mind?!
Many thanks,
Mr C, Solihull
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsRichard Clark, Solihull - More than a year ago.
Mr.John Whitecross gave a first class service and provided me with very helpful suggestions about how to deal with my computing problems.
He has certainly dealt with the difficulties I have had with my computer and I would not have any qualms about recommending him to other potential customers.
D.Reid.
Engineer : John Whitecross - PC PAL GLASGOW WEST5 out of 5 StarsDaniel Reid, Paisley - More than a year ago.
top engineer, well happy
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH4.25 out of 5 StarsPeter Organ, Bristol - More than a year ago.
A very good value for money service. I will not hesitate to recommend.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH5 out of 5 StarsDave Stoate, Bristol - More than a year ago.
Very impressed. I would certainly use the service again and would recommend it to others.
Engineer : Richard Hunt - PC PAL BASINGSTOKE4.25 out of 5 StarsSally Friday, Basingstoke - More than a year ago.
4.25 out of 5 StarsYvonne Riley, Stockbridge - More than a year ago.
Quick response and arrived promptly at time agreed. good technical competence and willing to make effort to explain in laymans language. good overall experience.this was the 4th time using the service and having the same engineer each time built up familiarity and knowledge of the service I required
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH4.75 out of 5 StarsJohn Janke, Bristol - More than a year ago.
PC PAL peter was excellent in setting up our computor. Considering we had alot to recover from our hold pc and put on to the new pc was straight forward.
I recommend PC PAL to everyone for such a excellent service, and friendly service.Susan Thomas
23 Arnott Close, Tidworth, Wiltshire SP9 7 QG
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsPaul Folkard, Tidworth - More than a year ago.
As good and friendly as ever.Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL
4.75 out of 5 StarsRichard Willans, Solihull - More than a year ago.
Gary always attends promptly and can be relied upon to 'fix' a problem quickly.Despite being a bit of a DIY PC man, it's nice to have an expert readily available for the inevitable 'beyond my capabilities' job!
I highly recommend this service.
Stuart Wright
Engineer : Gary Betts - PC PAL WORTHING5 out of 5 StarsStuart Wright, Worthing - More than a year ago.
excellent response time,keith sorted out my computer very fast. I would call him again if I have any problems
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsDenise Walsh, Preston - More than a year ago.
5 out of 5 StarsJohn Prescott, Eastbourne - More than a year ago.
A flawless, consistently reliable service which, I have used several times.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK4.75 out of 5 StarsGordon Archer, Warwick - More than a year ago.
5 out of 5 StarsRichard Edwards, Coventry - More than a year ago.
I thought John was fantastic. I really don't understand the computer very well and he took me through each step patiently explaining what was going on. I also feel I can ring him again any time I have a query.
Although he worked for almost two hours on my computer it is still playing up a little. It is sooooo much better BUT I might have to get him back again soon. I'll leave it a few weeks to see if it settles down.
Thank you for all your help.
Preston Clare
Engineer : John Whitecross - PC PAL GLASGOW WEST4.75 out of 5 StarsPreston Clare from Theatre Presto, Glasgow - More than a year ago.
We received excellent service from a experienced competent tecnician
Engineer : Mark Duncan - PC PAL EASTBOURNE4.75 out of 5 StarsJohn Thompson, Seaford - More than a year ago.
5 out of 5 StarsSteve Bailey from Fitzpatrick Scaf, Stockport - More than a year ago.
Fast efficient service Thank you
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsAnne Jinkinson, Stockport - More than a year ago.
4.75 out of 5 StarsRoger Rowson, Uckfield - More than a year ago.
Thorough investigation demonstrated old desk pc not economically viable to repair. Importantly, assistance provided to remove hard disc and rig connections to recover all my data. Excellent.
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsAlan Gough, Hyde - More than a year ago.
I was extremely impressed with the service and the friendliness and helpfulness of the engineer and the service I received.I will reccommend
Engineer : Mark Duncan - PC PAL EASTBOURNE4.75 out of 5 StarsTrevor Gomersall, Seaford - More than a year ago.
Eng arrived at time agreed,installed and resolved all issues identified with windows 10, did not leave until I was satisfied with the installation.All this in a friendly and approachable manner.
Excellent service and the sort of company it is a pleasure to do business with.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL4.75 out of 5 StarsRobert Stevens, Birmingham - More than a year ago.
A thoroughly efficient, professional and friendly service from booking a visit to task completion. Thank you.NB. It was Chris who attended.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsMalcolm Lamb, Solihull - More than a year ago.
Bruce provided an excellent service, he is very professional and efficient and communicates very well. Would most certainly use his services again and would recommend to family and friends.
kind regards
Linda Parsons
Engineer : Bruce Meredeen - PC PAL WEALDEN4.75 out of 5 StarsLinda Parsons, Tunbridge Wells - More than a year ago.
Just perfect in every respect
Engineer : Jim Hunter - PC PAL EDINBURGH5 out of 5 StarsStanley Elder, Edinburgh - More than a year ago.
Very pleased. Good, efficient and friendly service. Thank you.
Engineer : Jim Hunter - PC PAL EDINBURGH5 out of 5 StarsMargaret Morton, Edinburgh - More than a year ago.
Richard Hunt is a very knowledgeable engineer.
Engineer : Richard Hunt - PC PAL BASINGSTOKE5 out of 5 StarsPaul Hancock, Tadley - More than a year ago.
very heppy with work carried out no hesitation in having keith again
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsJames Dixon, Preston - More than a year ago.
Sean is a most helpful and patient gentleman. I am very pleased to have PC PAL and Sean as a reliable back up for any time I need help. If the occasion should arrive I will be happy to recommend you to friends.
Engineer : Sean Forster - PC PAL WATFORD5 out of 5 StarsJean Simms, Rickmansworth - More than a year ago.
Jim gave me a lot of time and help to rescue me from inability to access my emails, and I was very grateful. I commend him highly. - Gordon Macintyre.
Engineer : Jim Hunter - PC PAL EDINBURGH4.75 out of 5 StarsGordon Macintyre, Edinburgh - More than a year ago.
Jim Hunter arrived on time, listened to my problems, and then set about working to fix them. He also showed me how to convert from Publisher to PDF file, and how to quickly scan into my computer
All in all, a very pleasant and helpful expert, and I will certainly call on his expertise again, if needed.Engineer : Jim Hunter - PC PAL EDINBURGH
4.75 out of 5 StarsHarry Taylor, Edinburgh - More than a year ago.
My main concern is that I had left it late to back up files from my desk PC and the documents were related to work carried out for a local Bowling Club. So I am very grateful for Jim coming round and restoring access whilst also improving the time taken to log onto the PC. Jim also offer advice regarding Wifi. Definitely use PCPAL again as I know know the range of work on offer.
Engineer : Jim Hunter - PC PAL EDINBURGH5 out of 5 StarsConor Cadden, Edinburgh - More than a year ago.
4 out of 5 StarsSue Venn, Newport - More than a year ago.
Very friendly , helpful . And being 70 years old even I could understand what he was doing and why. And I have now got piece of mind.that my computer is running well..
Engineer : Richard Hunt - PC PAL BASINGSTOKE5 out of 5 StarsCheryl Whiterow, Alton - More than a year ago.
I was very happy with keith and his help in
sorting out my problem.his service was very good and helpful.
Engineer : Keith Poke - PC PAL PRESTON4.25 out of 5 StarsGoerge Hall, Preston - More than a year ago.
Damien was very helpful and made my laptop easier to use.
Engineer : Damian Holland - PC PAL STOCKPORT4.5 out of 5 StarsAnne Butterworth, Stockport - More than a year ago.
Excellent service again the engineer is brillentThank You
Gary
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsGary Gough, Alderley Edge, Wilmslow - More than a year ago.
I was looking all over the internet to find someone to repair my laptop and when I stumbled upon Peter, it was absolutely amazing! Fantastic response time, was friendly over the phone and in person and highly recommended
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsPatrick Day, Tidworth - More than a year ago.
As an older customer, I was impressed by his patience and ability to adapt his explanations to suit my limited knowledge of computers.
Engineer : Mark Duncan - PC PAL EASTBOURNE4.75 out of 5 StarsJennifer Taylor, Eastbourne - More than a year ago.
5 out of 5 StarsPaul Moncaster, Basingstoke, Whitchurch - More than a year ago.
Excellent service. I contacted you via your web site in the morning and an engineer called the same day. My problem was sorted in less than an hour by a polite and personable young man. He also advised me on a couple of other problems I had. I shall have no hesitation in calling you again should the need arise.
Neil Williams.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK5 out of 5 StarsNeil Williams, Stratford-upon-avon - More than a year ago.
Thoughtful and solution-focused approach to a tricky operating system problem on an old laptop. Approached with professionalism, pragmatism and a high level of technical competence. John went the 'extra mile' to give excellent service
Engineer : John Whitecross - PC PAL GLASGOW WEST5 out of 5 StarsAli Jarvis, Glasgow - More than a year ago.
5 out of 5 StarsDavid Carey, Solihull - More than a year ago.
As ever our issues were dealt with promptly and with great efficiency. We are/were very pleased with the service.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsMarilyn Jones, Solihull - More than a year ago.
Very friendly, helpful and competent. I am delighted with the service provided, and would have no hesitation in recommending Mark to anyone. Well done!
Engineer : Mark Duncan - PC PAL EASTBOURNE5 out of 5 StarsRonald Royce, Lewes - More than a year ago.
I cannot speak highly enough of the work done by Mr Poke. He was so
thorough and found more problems than I realised I had.
My email now works perfectly on my computer and my I pad. He also spotted that we had avg as well as McAfee on the computer and we did not know how avg got there,
He gave us advise on only keeping to one virus finders and gave us a clue to an expected charge.
He also sorted out our router and although I apologised for him having
more work to do than I felt he could have expected, he remained courteous
And helpful. I could not fault him at any time
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsBetty Crane, Preston - More than a year ago.
Very satisfied with response and service.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH5 out of 5 StarsJean Bishop, Bristol - More than a year ago.
as a silver surfer advise was easy to understand not a lot of 'jargon'
Did a good job on my PC even to the point of installing new anti virus, well satisfied, know when to call when next get into computer problems
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsCharlie Coombes, Stockbridge - More than a year ago.
Tony was able to assist within the day. He understood the issues and was careful to ensure that none of my data was lost and could all be retrieved. He explained the process so I was clear about what was happening. I would not hesitate to recommend him.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH5 out of 5 StarsRuth Myers from Myers-Insole Local Learning, Bristol - More than a year ago.
great all round experience. will definitely recommend.
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsAndy Heywood from Caravan Care, Stockport - More than a year ago.
As ever, Peter was his usual friendly, calming self.He removed all trace of recent intruders and
gave my ancient machine a thorough overhaulVery many thanks
Audrey
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsAudrey Stephenson, Andover - More than a year ago.
Very impressed with the time and effort Bruce put in to sort our problem. Feel he went beyond the call of duty to be helpful and instructive. Friendly and accommodating. Very grateful.
Engineer : Bruce Meredeen - PC PAL TUNBRIDGE WELLS4.75 out of 5 StarsRoger Billingham, Crowborough - More than a year ago.
I felt I could trust John to give reliable advice, and not have to worry about being taken advantage of. The computer is once again a pleasure to work with, and I would certainly use John's services again should I have any PC problems, and would recommend him and PC PAL to others. He did a thorough job in removing the pernicious malware and restoring my computer to its former speed.
Engineer : John Whitecross - PC PAL GLASGOW WEST5 out of 5 StarsRobert Wright, Glasgow - More than a year ago.
The engineer was very knowledgeable and although unable to fix my laptop due to its age, was able to tell me which new laptop to purchase, where, and which broadband provider would be best to go for in my area. He also managed to put everything into simple language so that I could understand the relevant terms. Very pleased.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsSue Potts, Solihull - More than a year ago.
5 out of 5 StarsDonald Whittle, Eastbourne - More than a year ago.
Damien was very helpful and efficient. He was prompt and he explained things clearly
in a pleasant manner. I would not hesitate
to call on his services again.
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsJoan Nolan, Stockport - More than a year ago.
Damian was very professional and helped me sort out my laptop problem. He was quick to get back to me and arranged to see me the very next day. Highly recommended.
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsBridgit Roberts, Stockport - More than a year ago.
Richard was most helpful in explaining the computor faults
Engineer : Richard Hunt - PC PAL BASINGSTOKE4.25 out of 5 StarsKen Perry, Tadley - More than a year ago.
Damian is a great PC engineer.very knowledgeable, warm and friendly. Excellent technical knowledge. Prompt appointment, with good advice given. I will certainly use Damien in the future, and have absolutely no hesitation in recommending him to others. This is the third time I have used him for various things, and I will continue to do so.
Best wishes. Mrs.N.Nyman
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsNadia Nyman, Alderley Edge, Wilmslow - More than a year ago.
The problem was that the printer did not respond in any way, possibly resulting from having been temporarily unplugged when it was receiving or transmitting a "hidden" signal. Mr Sean Forster went through a long sequence of procedures to find the one to correct the fault.
He also made adjustments to improve the operation of the installation, the most noticeable being the speed.
Engineer : Sean Forster - PC PAL WATFORD4.25 out of 5 StarsErnst Michaelis, Bushey - More than a year ago.
The Engineer was Chris Gauden. As usual he was most helpful, dealing with the problems in a totally expert fashion. He was relaxed and friendly and worked in a totally professional way giving complete confidence to me, the client.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsDavid Patterson, Solihull - More than a year ago.
We had experienced a number of problems with our laptop operation which turned out to be inter-related. Mark Duncan solved all of these, efficiently and very professionally. He put an end to what has been a very distressing month prior to our contacting him. We will recommend PC Pal and Mark to our friends and have requested him to provide an annual health check on the laptop. Many many thanks
Engineer : Mark Duncan - PC PAL EASTBOURNE5 out of 5 StarsPeter Woolgar, Lewes - More than a year ago.
Thank you so much for your service Gary. A very quick response and a great job done.Friendly and competent service. I will certainly recommend Gary to friends and colleagues
Engineer : Gary Betts - PC PAL WORTHING5 out of 5 StarsElizabeth Nurthen, Worthing - More than a year ago.
5 out of 5 StarsBarbara Cooper, Chorley - More than a year ago.
Thank you so much for your prompt call, and for all your help, We are more than satisfied and will recommend you to anyone who needs help with their commputer thank you very much for your help. Rosemary Brazier.
Engineer : Sean Forster - PC PAL WATFORD5 out of 5 StarsR Brazier, Bushey - More than a year ago.
As always, Richard was top class in everything he did including the complete reload of my operating system and the upgrade to Windows 10.
Engineer : Richard Hunt - PC PAL BASINGSTOKE4.75 out of 5 StarsAnthony Gibson, Basingstoke - More than a year ago.
Unlike past experiences with some of your competitors I am happy to say that I am delighted with the quality of the work done by your engineer and the pleasant way I which it was carried out. Bravo!
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsJ Penrith, Preston - More than a year ago.
Good result to get my PC working again although disappointed to find no knowledge of credential tiles which relates to finger print software incomplete on my PC. Would use again though.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH4.5 out of 5 StarsChris Harrris, Bristol - More than a year ago.
Thanks to john for coming to the house at such short notice and solving our problems will definitely use again if needed ty
Engineer : John Whitecross - PC PAL GLASGOW WEST4.75 out of 5 StarsD Corrigan, Glasgow - More than a year ago.
I found PC PAL to be professional, reliable, punctual, efficient and great value for money. Thanks to PC Engineer Chris Gauden, I am now writing a review on my perfectly fixed laptop! I would happily recommend this company to anyone. Thanks PC PAL and thanks Chris!
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsBrett Cattlin from Brett Property Maintenance & Building, Birmingham - More than a year ago.
Richard took my desktop away with him because I, and he hought it would be better for him to work on it away from my presence.It proved he correct solution as he discovered that the new PSU was faulty.
I will also recommend him to others who have problems with their pc's.
Engineer : Richard Hunt - PC PAL BASINGSTOKE4.75 out of 5 StarsPeter Margesson, Basingstoke - More than a year ago.
We chave used PC Pal over a number of years and have always found their service to be first class.
Engineer : David Allen & Chris Gauden - PC PAL STRATFORD UPON AVON5 out of 5 StarsGerry Love from FAS Ltd, Stratford-upon-avon - More than a year ago.
5 out of 5 StarsAlan Rands, Preston - More than a year ago.
John was excellent in every way, he spent some time with me at the original visit but was unable to completely solve the problem but would not give up and decided to take my laptop with him. He kept me informed of progress and returned it to me in a few days completely repaired. I am much obliged and if necessary will use him again if required.
Many thanks, Evelyn Paterson.
Engineer : John Whitecross - PC PAL GLASGOW WEST5 out of 5 StarsEvelyn Paterson, Glasgow - More than a year ago.
Very pleased. Thank you.
Engineer : Peter Clarke - PC PAL ANDOVER4.5 out of 5 StarsAnne Keenan, Andover - More than a year ago.
I called to report a flickering laptop screen. Your engineer explained the range of possible causes and suggested that in order to investigate properly, he'd need to take the laptop away for a couple of days. The problem was fixed first time to my complete satisfaction within the time-frame. A dependable and professional service.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH5 out of 5 StarsTom Brydon, Bristol - More than a year ago.
I am vary pleased with the results.. The results are first class. You are
Rewarde 5 stars.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL4.75 out of 5 StarsJim Flintoft, Solihull - More than a year ago.
First class service delivered in a friendly way
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsJohn Eardley, Coventry - More than a year ago.
Peter arrived promptly at the agreed time and was able to sort my problem (loss of internet connectivity)fairly quickly. He also took the time to tray and ascertain why the problem had occurred so that there would be no repetition, which was impressive. Now got internet connectivity back. Very good professional and friendly service. I would use again
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsJohn Dalrymple, Andover - More than a year ago.
5 out of 5 StarsMary Chandler, Marlborough - More than a year ago.
Very good service from very helpful person, hopefully has put my computer back on track
Engineer : Mark Duncan - PC PAL EASTBOURNE5 out of 5 StarsDeanna Richardson, Uckfield - More than a year ago.
I found Mr. D. Holland to be very helpful to an elderly person who is not technically minded. Mr. Holland was found to be both professional and with a friendly disposition.Thank you. Mr. T.G.Shaw
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsThomas (gef) Shaw, Cheadle - More than a year ago.
I found David to be a most helpful person, who not only supplied answers to all my questions, but also passed on valuable advice regarding my impending upgrade to Windows 10
I would have no hesitation in recommending PC Pal
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsDerek Davis, Birmingham - More than a year ago.
Whenever there`s a problem with my PC, I know I can rely on PC PAL. Quick, efficient, friendly service. Would highly recommend.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK4.75 out of 5 StarsMichele Mcfaul, Stratford-upon-avon - More than a year ago.
Excellent responce, very friendly, would recomend.
Engineer : Damian Holland - PC PAL STOCKPORT4.75 out of 5 StarsMalcolm Howarth, Stockport - More than a year ago.
The engineer(Keith), was recommended to me by my neighbour; what a good shout that was!Keith was efficient and friendly and answered my queries in a manner in which even my non computer literate mind could understand.
Keith is a 'gem'!!
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsKeith Hutton, Preston - More than a year ago.
Very helpful and knowledgeable.
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsPauline Bryan, Andover - More than a year ago.
Since PC was recommended to me some years ago the whole service has been First Class,in every respect.
Engineer : Jeff Thomas - PC PAL NEWPORT4.5 out of 5 StarsGerald Weeks, Newport - More than a year ago.
Gary came early the next morning after my call. He solved our problem patiently and professionally. He actually did even more than was strictly necessary by checking another computer with no extra charge. Gave great advice too. Highly recommended.
Engineer : Gary Betts - PC PAL WORTHING5 out of 5 StarsAnne Faris, Worthing - More than a year ago.
When the PC PAL engineer arrived I immediately felt relieved. We had some problems with Windows 10 (we have now gone back to Windows 7) and with Virgin. Anthony went over everything and explained all that he was doing sorting out rubbish from required items and left us very pleased with the service. We would recommend that PC PAL are the people to use.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH5 out of 5 StarsTrevor Dunning, Bristol - More than a year ago.
Peter was very helpful and professional. He arrived on time, having also phoned me to tell me he was on his way and got straight down to sorting out the problems. He was very good at explaining what needed to be done. Would definitely use PC Pal for any future computer problems.
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsBarbara Gilmartin, Andover - More than a year ago.
If you need Help Peter is the person to call
Perfect in all ways
Thank you for the excellent service
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsErnie Goodbody, Andover - More than a year ago.
very good service.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH5 out of 5 StarsKeith Crumpton, Bristol - More than a year ago.
Gary's response to my call for technical help was exceptional. This was his second visit to our house and he is always professional, proficient and his knowledge of IT is outstanding. I can't recommend him highly enough!
Engineer : Gary Betts - PC PAL WORTHING5 out of 5 StarsBeverly Minette, Worthing - More than a year ago.
Friendly swift service.Problem solved
Tom from Thomas Gibson associates
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsThomas Gibson, Stockport - More than a year ago.
Engineer was with us for about an hour and answered all our questions and sorted our problem. Response to our call was quick and efficient - will certainly use Company again.
Engineer : Jeff Thomas - PC PAL NEWPORT5 out of 5 StarsMary Williams, Newport - More than a year ago.
I found Peter Clarke my engineer to be first class. The main thing was he listened (unlike a couple of other people I have used in the past) to what I wanted and after down loading my new computer with Micro soft 10 configured my computer to how I wanted it and explained everything very clearly. Certainly somebody I will call again and recommend to family and friends.
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsCarol Davies, Romsey - More than a year ago.
Mark, as usual, was professional, helpful and patient. His careful explanations assisted my understanding of the various processes I had asked him to attend to. His advice for looking at changing my provider to improve the capability of my system was most useful.
Engineer : Mark Duncan - PC PAL EASTBOURNE5 out of 5 StarsThelma Saunders, Lewes - More than a year ago.
I have used PCPAL before and always found them professional and reliable and the engineers have the technical ability to resolve the ICT problems presented to them. I would certainly recommend them to others.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsJames Henry, Solihull - More than a year ago.
Again - I was very happy with the prompt service from Richard.
Engineer : Richard Hunt - PC PAL BASINGSTOKE5 out of 5 StarsShellan Nicholson, Basingstoke - More than a year ago.
The guy i spoke to was obviously an expert and he took the time to talk me through the problem without making me feel like an idiot. Excellent
Engineer : Jeff Thomas - PC PAL NEWPORT5 out of 5 StarsStephen Ford, Newport - More than a year ago.
I've used your service twice before and always have excellent service from your engineer Jeff Thomas. He is very friendly and helpful would uses your service any time and tell my friends about your service.Great work.
Engineer : Jeff Thomas - PC PAL NEWPORT5 out of 5 StarsSue Rees, Newport - More than a year ago.
5 out of 5 StarsDonald Thomas, Newport - More than a year ago.
Jeff has proved to be an honest and fair. He always explains fully what he has done, in addition I have not been afraid to ask what may be silly questions, without him trying to be clever towards a non-expert.
Engineer : Jeff Thomas - PC PAL NEWPORT5 out of 5 StarsMike Clare, Chepstow - More than a year ago.
I was delighted with the friendliness and help, and would definatly recommend your company
Engineer : David Allen & Chris Gauden - PC PAL WARWICK4.75 out of 5 StarsMary Winter, Leamington Spa - More than a year ago.
5 out of 5 StarsColin Mason, Newport - More than a year ago.
Thank you very much for your very prompt service.The issue I had was solved without delay or issue.
Peter was on time and very friendly, helpful and knowledgeable. A pleasure to do business with
It is very pleasing to get great customer service, Thank youMW
Engineer : Peter Clarke - PC PAL ANDOVER
5 out of 5 StarsMike Windsor, Andover - More than a year ago.
Keith is a true computer professional. I called him out because my 5 year old desktop computer was intermittently dropping the internet signal from a new router. Using his diagnostic software he quickly ascertained that the hard disk drive was about to fail which allowed me sufficient time to do a full data backup. Keith agreed to build me a new desktop computer, to a specification I agreed with him, on the stable Windows 7 platform (I purposely did not Windows 10). The new computer was delivered complete with the program software I had provided which saved me a lot of hassle.
Highly recommended!
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsGavin Watkin-rees, Preston - More than a year ago.
Damian was most helpful and patient with sorting out my needs on my new laptop.
Engineer : Damian Holland - PC PAL STOCKPORT4.75 out of 5 StarsRoy Wilson, Cheadle - More than a year ago.
Since I come bottom of the pile with computer skills, I found Tony very patient and understanding,and for me educational. I do not know if I will retain that knowledge but I am further ahead than I was. After Tony had completed his work I had a problem printing an Email, since it seemed the printer was not connected. I phoned Tony who patiently talked me through the steps to check the printer and resolve my problem. I will recommend others to use PC PAL.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH4.75 out of 5 StarsBob Miller, Bristol - More than a year ago.
My security problem took nearly 3-hours to fix as it was clearly a process of elimination from a long list of potential issues. But, the problem was found and fixed.Richard is always friendly, helpful and informative. If you need help, call PCPAL.
Engineer : Richard Hunt - PC PAL BASINGSTOKE4.5 out of 5 StarsMervyn Hughes, Tadley - More than a year ago.
I cannot speak too highly of the service I have received from Damian my PC Pal engineer.
He was friendly, prompt in coming and the service was excellent as it has been every time he has been.
Thank you.
Miriam Wood.
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsMiriam Wood, Stockport - More than a year ago.
Very pleased with the standard of work and would not hesitate to use your service again or recommend you to anybody else.
Engineer : Mark Duncan - PC PAL EASTBOURNE4.75 out of 5 StarsGwen Cook, Eastbourne - More than a year ago.
After wasting 4 or 5 hours with Ur-OnlineTecpartner and been charged $450 (£300)for them not to resolve my computer software intrusion problems. The help & support provided by your engineer Keith was a wonderful contrast of expertly and efficiently clearing the faults. Fantastically good value service provided with good humour. Many Thanks K Little & Sons.Engineer : Keith Poke - PC PAL PRESTON
5 out of 5 StarsKeith Little, Preston - More than a year ago.
KIETH HAS ALWAYS BEEN FRIENDLY AND HELPFUL AND GIVEN ME VAUABLE ADVICE
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsTrevor Crook, Preston - More than a year ago.
Mark sorted all the bugs in my daughters aged computer. She said he was polite and explained everything as he went along. First class service. Well done.
Engineer : Mark Duncan - PC PAL LEWES4.75 out of 5 StarsKerryn Groves, Haywards Heath - More than a year ago.
a polite courteous engineer who was able to solve the problem quickly and effectively
Engineer : Jim Hunter - PC PAL EDINBURGH5 out of 5 StarsLesley Adams, Edinburgh - More than a year ago.
Will always come out ASAP.
It is good to know that tech.advise is available very quickly
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsFrank Maher, Preston - More than a year ago.
Saved the situation for me as I was unfamiliar with windows 8 and found myself incapable of installing it and making things suitable for my requirements.
Sean was totally ethical and gave me time to get a grasp of how to use it so that I did not feel incompetent any more. He also enabled me to use the hard drive from my broken mini laptop as an auxilliary hard drive on which to copy the factory settings from my new machine, saving me money and hassle galore.
Engineer : Sean Forster - PC PAL WATFORD4.75 out of 5 StarsJanet Blanch, Watford - More than a year ago.
A very happy experience with useful extra information on top of the original problem.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK4.5 out of 5 StarsLesette Fletcher, Evesham - More than a year ago.
4.5 out of 5 StarsGeoff Townson, Preston - More than a year ago.
Yet again Damian came to my rescue. I had several questions regarding my new Apple Mac and iPhone. As always he was extremely patient and very efficient. I would have no hesitation in recommending him to any of my friends. Thank you again.
Pauline
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsPauline Entwistle, Stockport - More than a year ago.
4.5 out of 5 StarsJennifer Charman, Lewes - More than a year ago.
The professioanlism and determinatuin to fix my computor problem was exemplary. i would have no hesitation in recommending you to anyone seeking computor problems assistance
Engineer : Sean Forster - PC PAL WATFORD5 out of 5 StarsKen Shaw, Pinner - More than a year ago.
engineer acted promptly and efficiently and would recommend this serviceEngineer : Sean Forster - PC PAL WATFORD
5 out of 5 StarsRoger Atherton, Rickmansworth - More than a year ago.
On both first and return visits (following removal of laptop for investigation)provided very helpful explanations-technical and operational-of the problem and futures solutions.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH4.75 out of 5 StarsDavid Calderbank, Bristol - More than a year ago.
very pleased with the service john was very good and got me back on line with a phone call to my provider thank you ROBERT KENNEDY
Engineer : John Whitecross - PC PAL GLASGOW WEST4.75 out of 5 StarsRobert Kennedy, Glasgow - More than a year ago.
Very friendly approach. Solved the problem after careful investigation.
Engineer : Gary Betts - PC PAL WORTHING4.75 out of 5 StarsCyril Leeves, Shoreham-by-sea - More than a year ago.
I am useless at all this computer 'stuff' it's great to know that someone is on hand to help when things go wrong. Tony is always reliable.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH5 out of 5 StarsPat Fussell from Edwin Fussell & Co., Bristol - More than a year ago.
Once again the cavalry in the form of Sean came to the rescue with his skills and friendly attitude along with good advice. If the engineers throughput the network are to his standard then the future is comfortable.
Well done PC PAL.
Engineer : Sean Forster - PC PAL WATFORD5 out of 5 StarsChris Flaherty, Rickmansworth - More than a year ago.
Richard is a very pleasant person. As an engineer he, again, is very good.
He took time to explain what he was doing and at finish of the job explained what might have happened to cause the restarts.
I will have no hesitation to recommend him to friends.
Engineer : Richard Hunt - PC PAL BASINGSTOKE5 out of 5 StarsPeter Margesson, Basingstoke - More than a year ago.
a very good service, carried out with professional care and a smile.
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsDavid Rice, Accrington - More than a year ago.
A small glitch on my computer was overcome in rapid time. An overall review of the response of the hard drive was made with significant improvements noted.
A very satisfactory visit at my convenient timing.
Engineer : Peter Clarke - PC PAL ANDOVER4.5 out of 5 StarsMike Butt, Andover - More than a year ago.
Faulty BT hub sorted out with BT Windows 10 update
Engineer : Bruce Meredeen - PC PAL TUNBRIDGE WELLS4 out of 5 StarsPeter Aitchison, Wadhurst - More than a year ago.
Keith was prompt, polite & knowledgeable.
Would use your company again.
Engineer : Keith Poke - PC PAL PRESTON4.75 out of 5 StarsChristine Phillips, Preston - More than a year ago.
John responded promptly to my call and was extremely efficient in carrying out a very successful repair.
Engineer : John Whitecross - PC PAL GLASGOW WEST5 out of 5 StarsTom James, Glasgow - More than a year ago.
4.25 out of 5 StarsTony Wilkinson, Solihull - More than a year ago.
brilliant service,
Engineer : Phil Skipper - PC PAL EXETER5 out of 5 StarsL Thomas, Exeter - More than a year ago.
Nice to have someone who knows what he is doing
and gets on with it would recommend him every time.
Excellent Experience.Peter Madden.
Engineer : Jeff Thomas - PC PAL NEWPORT5 out of 5 StarsPeter Madden, Newport - More than a year ago.
Do keep the telephone number handy. We have had trouble sorted in quick time before and it is a life saver. Thanks Bruce and thanks P. C. Pal.
Engineer : Bruce Meredeen - PC PAL TUNBRIDGE WELLS5 out of 5 StarsBrenda Bentall, Polegate - More than a year ago.
keith always gives excellent service and i have no hesitation in recommending him to friends and family
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsRay Smith, Preston - More than a year ago.
5 out of 5 StarsLynn Guest, Exeter - More than a year ago.
Chris came to this "maiden in distress" and sorted out the problems existing at that time extremely efficiently. However I attempted to upgrade to Windows 10 recently after receiving a message to do so. Since then things are yet again not right, obviously down to my lack of technology ability. Also my Norton virus I bought is ended and although Chris instructed me on what do I've not been able to do so.I must
therefore request another visit and pay yet more money to get going again as I'm somewhat fed up of it all now!!!Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL
5 out of 5 StarsPatricia Hancox, Solihull - More than a year ago.
Prompt, efficient and friendly service
Thank you!
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH4.25 out of 5 StarsLydia Curtis, Bath - More than a year ago.
Very satisfactory.Given my laptop a new lease of life.
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsWilliam Holmes, Cheadle - More than a year ago.
5 out of 5 StarsDarrel Gough from Gough Accountancy Ltd, Stockport - More than a year ago.
Really pleased with the end result. Things get serious when you can't access your emails! David was clearly very knowledgeable and worked through the possible causes in a logical way until it was solved. Slightly over the hour but only charged for that. All working again now - many thanks.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL4.25 out of 5 StarsRoger Fanner, Solihull - More than a year ago.
The service was excellent and the guidance extremely helpful
Engineer : Gary Betts - PC PAL WORTHING5 out of 5 StarsColin Bromiley, Eastbourne - More than a year ago.
This is the second time I have used PC Pal, this time for my laptop, previously for my husbands laptop, on both occasions, Phil has provided excellent friendly service, not only fixing problems but providing sound advice. I would happily recommend PC Pal and will have no hesitation in calling on the service provided by Phil of PC Pal again if necessary.
Engineer : Phil Skipper - PC PAL EXETER5 out of 5 StarsKathryn Moxey, Exeter - More than a year ago.
as iam not very good on the laptop keith
taught me were I went wrong I would recommend keith to friends relations if they wanted to upgrade and be taught
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsMargaret Kehoe, Preston - More than a year ago.
I am very pleased with the service I got. The engineer was very polite and professional,and very helpful. He answered any problems I had.Thank you.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK5 out of 5 StarsShiela Owens, Coventry - More than a year ago.
Many thx for your prompt arrival time and your attention to my P.C. repair and also the friendly manner.
I will hopefully not need to use your services again - BUT will not hesitate if I have need in future to call you,
Many thx. P.RobertsEngineer : Jeff Thomas - PC PAL NEWPORT
5 out of 5 StarsPeter Roberts, Newport - More than a year ago.
Have used the services of Chris for the last few years I find him helpful courteous and always explains and resolves my problems. Well done.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL4.75 out of 5 StarsJoan Eardley, Solihull - More than a year ago.
I was extremely pleased with the way in which the work was carried out. I had several problems after installing Windows 10, but everything was fully explained to me by the extremely helpful and friendly engineer.
Engineer : John Whitecross - PC PAL GLASGOW WEST5 out of 5 StarsJim Perry, Helensburgh - More than a year ago.
Tony arrived the next morning and managed to fix my laptop in no time at all. Highly recommended.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH5 out of 5 StarsBarnaby Kirsen from Free Range Websites Ltd, Bristol - More than a year ago.
Excellent service. I thought I was going to have to buy a new laptop but it was sorted out quickly and I was very pleased with the outcome. Would recommend without hesitation.
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsMoya Green, Andover - More than a year ago.
THE PC ENGINEER ( JOHN ) WAS SIMPLY FIRST CLASS .
Engineer : John Whitecross - PC PAL GLASGOW WEST5 out of 5 StarsStuart Glen, Glasgow - More than a year ago.
I appreciate your willingness to give brief telephone advice on occasions when I am able to follow a simple instruction without
having to call you out. Norman Fox.Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL
5 out of 5 StarsNorman Fox, Solihull - More than a year ago.
Sean is easy to talk to and answers questions in a user friendly manner.I would feel happy to give him a ring if I have further problems.
Engineer : Sean Forster - PC PAL WATFORD
4.5 out of 5 StarsJill Macey, Bushey - More than a year ago.
Very helpful, explained things in down to earth manner. Laptop better, but some problems of its age still remain, will have to replace eventually.
Engineer : Phil Skipper - PC PAL EXETER4.75 out of 5 StarsGillian Carney, Exmouth - More than a year ago.
For someone not particularly technically-minded, the engineer patiently explained the diagnosis and offered helpful advice. I have now had to purchase a new laptop but will keep PC Pal's contact details in case I should have need in future.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH4.25 out of 5 StarsSally Harvey, Bristol - More than a year ago.
VERY IMPRESSED, A GENUINE GOOD SEVICE WILL RECOMMEND MANY THANKS
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsD Polhill, Birmingham - More than a year ago.
Excellent and efficient service. Thanks
Engineer : Phil Skipper - PC PAL EXETER4.75 out of 5 StarsJohn Colby, Exmouth - More than a year ago.
Good service to clear many unwanted programmes
and viruses.
I would have no hesitance in recommending Mr.HollandEngineer : Damian Holland - PC PAL STOCKPORT
4.5 out of 5 StarsDavid Bellwood, Cheadle - More than a year ago.
Damian was able to solve the problem within the hour.
Very polite and courteous. He also answered several other P.C. Queries showing patience and a good technical knowledge.
Engineer : Damian Holland - PC PAL STOCKPORT4.75 out of 5 StarsDiana Lawson, Stockport - More than a year ago.
Brilliant he was helpful and understood I was hopeless. From a complete no no to knowledgeably for the items I needed
Thankyou
Engineer : Gary Betts - PC PAL WORTHING5 out of 5 StarsElizabeth Edwards, Southwick - More than a year ago.
Gary went out of his way to sort out a difficult technical problem and even upgraded my PC to windows 10 whilst doing this and made up some new recovery discs for me. Super helpful.
Engineer : Gary Betts - PC PAL WORTHING5 out of 5 StarsAndy Li, Worthing - More than a year ago.
The speed of response was excellent and the engineer was professional and courteous. It is surprisingly hard to find a company ready to come out at short notice and I was grateful as I needed the repair urgently. I would recommend PC Pals and use again.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL4.5 out of 5 StarsLynn Godsall from Three Trees, Birmingham - More than a year ago.
Excellent and prompt service, problems resolved and laptop given a service. James.
Engineer : Damian Holland - PC PAL STOCKPORT4.25 out of 5 StarsJames Bell, Stockport - More than a year ago.
This is the second time that I've used PC Pal and as before, the service was first class.My Virgin Internet connection had died and their helpline had suggested calling out a PC engineer. Your Engineer quickly diagnosed and fixed the problem - a task way beyond my capabilities.
Once the PC had been fixed he also helped me by installing a Powerline network, a job I sprung on him out of the blue. This was not helped by our Puppy eating the eathernet cable?
I'm more than happy to pay someone who knows what they're doing to get me out of a fix!
David Hall
12th August 2015
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH5 out of 5 StarsDavid Hall, Bristol - More than a year ago.
Engineer who visited was Chris, very efficient, helpful and provided good advice.Would certainly use service again and be happy to recommend.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL4.75 out of 5 StarsDenise Clunn from The Clunn Consultancy, Solihull - More than a year ago.
Mark Duncan was really friendly and helpful during his visit to our home. He thoroughly cleaned our desktop and laptop drives, and gave us some useful advice on various computing problems we had been suffering. When he came up against some seriously embedded malware, he took the laptop away to deal with it in his own time, thereby limiting the cost to us. He returned the laptop promptly next day. We would thoroughly recommend the service he gave us.
Engineer : Mark Duncan - PC PAL EASTBOURNE5 out of 5 StarsJayne Marshall-roelich, Lewes - More than a year ago.
Prompt courteous skilled. Overall good service.
Engineer : John Whitecross - PC PAL GLASGOW WEST5 out of 5 StarsDavina Mcmanus, Glasgow - More than a year ago.
We have used Jamie in the past and, as ever, he proved to be very efficient and helpful. Wonderful service.
Engineer : Jamie Cunningham - PC PAL TAUNTON5 out of 5 StarsKeith Garside from Garside Planning services, Taunton - More than a year ago.
Damian Holland was professional and unbelievably patient, sorting out what turned out to be a complicated hardware problem involving several components.I have nothing but praise for this guy.
Alan McLachlan
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsAlan Mclachlan, Stockport - More than a year ago.
Sean was very helpful and patient with both my lack of knowledge of the problem, and my two small children getting under his feet. Would definitely use his services again if the time arises.
Engineer : Sean Forster - PC PAL WATFORD5 out of 5 StarsPhil Desrosiers, Rickmansworth - More than a year ago.
5 out of 5 StarsBert Macneil, Dumbarton - More than a year ago.
Very happy with prompt and friendly, informative service given to technically challenged.
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsPat Mortimer, Salisbury - More than a year ago.
I have used Peter's services once before and therefore had no question about calling him out again. As usual he telephoned ahead to give me his arrival time and as before he was very polite and got on with the necessary repair. Once completed he asked if there was anything he could help with or had any questions. He took his time explaining and ensured I understood everything before departing. I have no hesitation in recommending Peter to my friends.
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsMarjorie Cowdrey, Salisbury - More than a year ago.
The young man was very pleasant ,explained what was wrong with my lap top in words I could understand (that's not easy) very pleased .
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL4.75 out of 5 StarsChristine Dale, Coventry - More than a year ago.
Chris visited. As always he was helpful. As a non working silver surfer I don't get tips from "people in the office" and most of my friends are email only, or non users of the computer, I find it most frustrating when things go wrong and I cannot fix them. Chris as usual was most helpful and encouraging in his repair of the problems. I find both he and Dave are like welcoming them as friends into my home as I have used PC Pal a considerable time I wouldn't consider any other "rescuer".
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsJanice Addison, Solihull - More than a year ago.
First class experience from start to finish. Would definitely recommend to anyone.
Engineer : John Whitecross - PC PAL GLASGOW WEST5 out of 5 StarsAndrew Allan, Glasgow - More than a year ago.
All problems resolved and the tablet diagnosis confirmed by PC world who are now repairing it under warranty. Many thanks.
Brian Hay.Engineer : Richard Hunt - PC PAL BASINGSTOKE
5 out of 5 StarsBrian Hay, Tadley - More than a year ago.
Very prompt service and engineer called on time. I was impressed with the courtesy and efficiency.
Engineer : Sean Forster - PC PAL WATFORD5 out of 5 StarsJohn Bacon, Watford - More than a year ago.
Exactly what I required.
Engineer : Bruce Meredeen - PC PAL TUNBRIDGE WELLS5 out of 5 StarsDavid Landon, Wadhurst - More than a year ago.
5 out of 5 StarsAndy Holmes, Hook - More than a year ago.
From the very first contact (by phone) John was very helpful and friendly.He arrived as agreed and had confirmed by phone and on arrival got straight on to working through the problem which turned out to be more complex than anticipated. It was obvious he knew what he was doing and kept me aware of what was going on.It was plain to see he was determined to solve the issues. First class job carried out by a very skilled person who was happy at his work and in addition gave me advice on other ways to improve my sysyem.Will use John again and have passed his details to a friend.
First class job carried out by first rate person/technicianThanks, Alan Menzies (Milton of Campsie
Engineer : John Whitecross - PC PAL GLASGOW WEST5 out of 5 StarsAlan Menzies, Glasgow - More than a year ago.
I think this is the third occasion I have used the services of Richard and cant give enough prise.
Engineer : Richard Hunt - PC PAL BASINGSTOKE5 out of 5 StarsDavid Taplin, Basingstoke - More than a year ago.
The service provided by Mr Poke was exemplary not being computer sound i needed help and was provided expertly. thanks again for everything.
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsJohn Harrison, Preston - More than a year ago.
Richard Hunt is an engineer to be recommended!
Engineer : Richard Hunt - PC PAL BASINGSTOKE4.75 out of 5 StarsPaul Hancock, Tadley - More than a year ago.
Very pleased with your service will certainly call you again if I have any problems
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL4.75 out of 5 StarsP J Shaw, Birmingham - More than a year ago.
Brilliant service, I thoroughly recommend.
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsSteve Tribe, Andover - More than a year ago.
I am very pleased with Keith's service as I am a complete duffer in my understanding of the lap top and its functions. Suffice to say Keith is very patient.
Today I have successfully accessed all the features I have been used to and that in itself is an immense relief.
Thanks very much.
Avril King
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsAvril King, Preston - More than a year ago.
Once again I have found PC Pal to be first class, both in the superb service rendered by Peter Clarke was impeccable. No praise is too high of this engineer and the company in general. Well done you have a service to be proud of. I suspect many people have said the same thing. Thank you once again Peter!
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsTony James, Andover - More than a year ago.
Laptop was fixed in seconds; my granddaughter had changed a setting! PC took a little longer but is now working as fast, if not faster, than when I first had it. Should have got in touch with you sooner.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsGeoffrey Herne, Solihull - More than a year ago.
We have been using PC PAL now for over 12months and find the team extremely helpful in particular David, who we tend to deal with on a more regular basis. I would fully recommend your services to others.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsMaggie Wheeler from The Focus Group Ltd, Solihull - More than a year ago.
4.75 out of 5 StarsHarry Cookson, Birmingham - More than a year ago.
As before Damian came to my rescue and sorted out some problems U was having. He is pleasant, helpful and very knowledgable and has helped me on numerous occasions. He is always brilliant.
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsPauline Entwistle, Stockport - More than a year ago.
Visited by Chris Gauden today who was very
competent at his job also very helpful,Thankyou,
Jim Morgan.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK5 out of 5 StarsJim Morgan, Coventry - More than a year ago.
Very helpful and efficient service. I am glad I found your company.
Engineer : Gary Betts - PC PAL WORTHING4.5 out of 5 StarsMeryl Tomblin, Arundel - More than a year ago.
Completely satisfied. Will recommend to friends.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsDavid Duggins, Solihull - More than a year ago.
Most impressed with the service and the competent way the engineer solved the problem. I liked his friendly attitude and his help on a 2nd PC I have just purchased explaining the complexities of Windows 10, I am 85 years old and used to windows 7 (that's why I decided to have it repaired)This is the second time I have used PC Pal and each time I was more than satisfied
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsEric Cook, Birmingham - More than a year ago.
A very good, quick and efficient service. Phil always takes trouble with his work, and makes sure to explain everything simply and carefully.
I would be very happy to recommend him to other computer users.
Engineer : Phil Skipper - PC PAL EXETER5 out of 5 StarsJohn Grumett, Exeter - More than a year ago.
We have been clients of PCPal for over 7 years and always receive the quality of service that we expect. The engineers are friendly and efficient (always patient with older clients!)
Thank you for your help.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsMarion Korn, Solihull - More than a year ago.
4.75 out of 5 StarsBeverley Stewart, Bristol - More than a year ago.
John,arrived as agreed and immediately set to work on what turned out to be a very technical problem eventually sorting it out. He was determined to solve the issue and not be beaten.
Throughout the entire visit he wae polite, enthusiastic, friendly and informative also explaing what he was doing.In addition he gave advice on improving my system and backed this up with some downloads.
It is very welcoming to have someone who is happy at his work and knows what he is doing.I have already passed his name to a friend.Thanks John very impressive.
Alan Menzies Milton of Campsie
Engineer : John Whitecross - PC PAL GLASGOW WEST5 out of 5 StarsAlan Menzies, Glasgow - More than a year ago.
Improved the performance of my PC so very satisfied.
Engineer : Jim Hunter - PC PAL EDINBURGH4.75 out of 5 StarsDerek Brown, Edinburgh - More than a year ago.
Jeff helped me renew my laptop security remotely. He guided me through it patiently and efficiently. An extremely professional engineer - wouldn't think of going to anyone else for my laptop queries.
Engineer : Jeff Thomas - PC PAL NEWPORT5 out of 5 StarsJan Hartstill, Newport - More than a year ago.
As usual Keith appeared promptly and once again worked his magic on my pooter. Not only that he kindly then sorted my printing problems. Nothing is too much trouble and the cost is very very reasonable. Thankyou agian Keith.
Engineer : Keith Poke - PC PAL PRESTON4.5 out of 5 StarsLynne Dixon, Preston - More than a year ago.
No comments to make at this time.Engineer : Jim Hunter - PC PAL EDINBURGH
4.75 out of 5 StarsAlec Lindsay, South Queensferry - More than a year ago.
Once again a first class service from Jim. He explains the problems and has a lot of patience
in doing so. Would recommend Jim to other people. Thanks again for your help.
Engineer : Jim Hunter - PC PAL EDINBURGH5 out of 5 StarsElizabeth Rogers, Balerno, Currie, Edinburgh, Juni - More than a year ago.
I have had several visits from Mr Jim Hunter and have found his help and advice to be of the highest order. He also comes over as a polite and friendly man who tackles any job with quiet confidence.He is a credit to your company.
Engineer : Jim Hunter - PC PAL EDINBURGH5 out of 5 StarsDairmid Gunn, Edinburgh - More than a year ago.
4.75 out of 5 StarsSandra Gulliver, Solihull - More than a year ago.
Thank you for a super service.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsAnn Jones, Solihull - More than a year ago.
Very happy with the work done. Would happily use Jeff again in the future.
Engineer : Jeff Thomas - PC PAL NEWPORT4.75 out of 5 StarsSally Lazarus, Newport - More than a year ago.
Both David and Chris have attended to or IT issues previously. Always find a quick solution and resolve any of our problems. Fantastic. Thanks
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL4.75 out of 5 StarsSusan Palmer from BT Felton & Sons Ltd, Sutton Coldfield - More than a year ago.
5 out of 5 StarsDonald Thomas, Newport - More than a year ago.
4.5 out of 5 StarsSally Rees, Newport - More than a year ago.
Phil is superb. Very able helpful and friendly.
Engineer : Phil Skipper - PC PAL EXETER5 out of 5 StarsClive Stubbings, Exmouth - More than a year ago.
4.75 out of 5 StarsBill James, Solihull - More than a year ago.
Tony was very understanding towards my computer problems and resolved a major problem which could have been a disaster.
Pleasant and most helpful.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH5 out of 5 StarsMike Thornton, Bristol - More than a year ago.
5 out of 5 StarsDavid Bowling, Bristol - More than a year ago.
Very good. Happy.
Engineer : Mark Duncan - PC PAL EASTBOURNE4 out of 5 StarsSusan Murcutt, Hailsham - More than a year ago.
I rang Peter on the afternoon of 27th July, after trying to get an engineer from VIRGIN MEDIA, to help me sort out my problems, this was after some 12 telephone calls to their office, all of which, failed with the operator hanging up on me. Peter arrived at the appointed hour on Tuesday 28th July, and after an hour, had me up and going again. I can thoroughly recommend PC PAL to anyone in trouble. Thanks again for your help
Peter.
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsBrian Welch, Romsey - More than a year ago.
Very impressed with the quality of service.
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsVictor Coward, Stockport - More than a year ago.
thankyou very much,nice and easy,my computer is at its best, thanks to pc pal pete
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsPaul Austin, Andover - More than a year ago.
Damian set up my new computer last week and explained everything he could for my understanding. I called him yesterday to ask for another lesson and sure enough he arrived this morning and spent another hour and a half going through my queries. It seems that nothing is too much trouble or too trivial for Damian. He is extremely helpful and pleasant.
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsPauline Entwistle, Stockport - More than a year ago.
First rate service
Engineer : David Allen & Chris Gauden - PC PAL WARWICK5 out of 5 StarsTerry Reeves, Coventry - More than a year ago.
4.75 out of 5 StarsDani Bilidaite from Shakti Care Services Ltd t/a St Winefrides Residential Home, Littlehampton - More than a year ago.
Very impressed that Gary could call to repair our computer the same day in fact within the hour, as it was completely dead. All fixed and working again within the next hour. Excellent service all round.
Engineer : Gary Betts - PC PAL WORTHING5 out of 5 StarsGraham Hills from Aldine Holiday Flats, Worthing - More than a year ago.
Excellent service as is usual - with the very speedy response. - Job fixed and done and dusted with no hassle.
Engineer : Phil Skipper - PC PAL EXETER4.75 out of 5 StarsPhilip Hall, Exmouth - More than a year ago.
4.25 out of 5 StarsJ Westhrop, Rickmansworth - More than a year ago.
The engineer was extremely knowledgeable, understanding of my lack of computer skills and, indeed, very polite.
Engineer : Phil Skipper - PC PAL EXETER4.5 out of 5 StarsGareth Clapp, Exeter - More than a year ago.
i can not say how much i am pleased from your visit to put my pc back to normal. the price was great thank you very much
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH5 out of 5 StarsJeff White, Bristol - More than a year ago.
Clear explanation of the basic apple programmes on the IMac. Patient and clear and willing to explain things more than once.I have booked another session to explain other aspects of the software.
Thank you Chris
Engineer : David Allen & Chris Gauden - PC PAL WARWICK4.75 out of 5 StarsHuw Lewis, Coventry - More than a year ago.
Tony, my engineer was really patient and certainly didn't make me feel 'silly' with my problem.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH5 out of 5 StarsClarissa Kloska, Bristol - More than a year ago.
Excellent, professional, friendly service from Peter who sorted out all my laptop/printer problems for which a huge thank you. I would not hesitate to recommend Peter/PCPal to anyone nor to contact him again should help be needed.
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsKim Stone, Andover - More than a year ago.
4.5 out of 5 StarsLynne Statham, Uckfield - More than a year ago.
4.5 out of 5 StarsKeith Innes, Lewes - More than a year ago.
I found Sean Forster very helpful,all the queries were fixed in no time.
Engineer : Sean Forster - PC PAL WATFORD5 out of 5 StarsM Gordon, Stanmore - More than a year ago.
your representative was polite,knowledgeable,informative etc and fixed our computers
Engineer : Keith Poke - PC PAL PRESTON4.75 out of 5 StarsDavid Ryder, Preston - More than a year ago.
This was the second time I have been able to receive technical service from PC Pal.I was particularly pleased ate the quick appointment response and for his clear guidance to me, as a very much novice PC user !
Thank you very much.
Engineer : Sean Forster - PC PAL WATFORD5 out of 5 StarsJames Witherow, Rickmansworth - More than a year ago.
5 out of 5 StarsDiana Hanson, Solihull - More than a year ago.
Chris Gauden of PC PAL has helped us and family members on several occasions.He is an outstanding professional.
Very proficient technically and always works for the customer.
We wouldn't use anyone else.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsDonald Mcphie, Solihull - More than a year ago.
An extremely professional service at very good value. Don`t think the computer has been in better shape. Thank you Richard
Engineer : Richard Hunt - PC PAL BASINGSTOKE5 out of 5 StarsDennis Collier from Colden Environmental Services, Tadley - More than a year ago.
Mark is dedicated and efficient but not at all "nerdy". It's wonderful to know there's someone like him at the end of a telephone when in desperate need of help
Engineer : Mark Duncan - PC PAL EASTBOURNE5 out of 5 StarsGillian Deane, Uckfield - More than a year ago.
David was a really helpful guy and explained the potential cause of the problems and took steps to resolve it.
The system yesterday was extremely slow on start up and this morning the computer is now working at normal speed.
Thank you David for all your help.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK4.75 out of 5 StarsWilliam Flamson, Coventry - More than a year ago.
Since your visit both computers are now working a lot better. Thanks for your visit. I will have no hesitation in calling for your services in future.Regards Jim Mackay
Engineer : John Whitecross - PC PAL GLASGOW WEST5 out of 5 StarsJ Mackay, Renfrew - More than a year ago.
Keith Poke very helpful for someone like myself who has limited computer knowledge
Engineer : Keith Poke - PC PAL PRESTON4.75 out of 5 StarsDorothy Fowler, Leyland - More than a year ago.
I have used Damien on several occasions now, and have recommended him too. He is an excellent engineer, who does what he says and delivers every time.
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsPamela Johnson from Artistry in Flowers, Macclesfield - More than a year ago.
Fast, efficient and friendly service. We felt confident that we were in safe hands and our computer problems were solved swiftly. We will definitely use you again and would recommend.
Engineer : Gary Betts - PC PAL WORTHING5 out of 5 StarsJoanna Gilham from Wild Bee PR, Worthing - More than a year ago.
4.75 out of 5 StarsSandra Gulliver, Solihull - More than a year ago.
Keith has always been excellent in responding
to my worries about my PC
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsFrank Maher, Preston - More than a year ago.
This is the third or fourth occasion I have found it necessary to call in PC Pal. The service I received from Sean was excellent without exception. He is competent, friendly, informative and courteous. He has never failed to 'sort the problem'. When a large proportion of your computer work is involved with a charity which helps those in difficult and vulnerable situations it is very comforting to know that such help is readily at hand. Full marks Sean.Many thanks, Chris Flaherty.
Engineer : Sean Forster - PC PAL WATFORD5 out of 5 StarsChris Flaherty, Rickmansworth - More than a year ago.
As an OAP I can work the computer without a great deal of knowledge about how it works. So when something goes wrong and I don't know how to fix it it is good to have someone on hand who can sort out the problem for me quickly and efficiently and get me back on stream. Sean has always provided good service to me.
Engineer : Sean Forster - PC PAL WATFORD5 out of 5 StarsMargaret Archibald, Watford - More than a year ago.
I found Phil to be extremely knowledgeable and more than happy to answer any queries I had about the various 'issues' we had with our laptop. Phil's initial remit was to rescue the photographs and music from our 'dead' laptop. As well as doing this, he also managed to resurrect the laptop itself and give it a second life.On top of this, Phil was full of useful advice on how to update our current setup and what we might need to think about if we should wish to upgrade - thus saving us both money and time. A great service: value for money, honest advice - and all done from the comfort of my own home.
Engineer : Phil Skipper - PC PAL EXETER5 out of 5 StarsBeth Court, Exeter - More than a year ago.
Very helpful and informative. left me feeling more confidant with the use of my laptop.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsBridget Goudie, Solihull - More than a year ago.
Really pleased with the service and would highly recommend PC PAL to anyone.
Engineer : Richard Hunt - PC PAL BASINGSTOKE5 out of 5 StarsVeronica Fullbrook, Basingstoke - More than a year ago.
Keith was quick to make a home visit, diagnose the problem with my laptop and fixed and returned it within the promised 48 hours. I have no hesitation in recommending the PC Pal service to anyone, and in fact I did so a few weeks ago, when Keith provided an equally responsive and good service to a friend.
Engineer : Keith Poke - PC PAL PRESTON4.5 out of 5 StarsChris Mccann, Preston - More than a year ago.
We are very happy with the attention from Sean, and would happily recommend him to anyone. Very quick response and his expertise.
Engineer : Sean Forster - PC PAL WATFORD5 out of 5 StarsMike Morgan, St. Albans - More than a year ago.
Mainly sent in to check on speed and 2 items of software had either been lost or out of date.
Quickly repaired within 48 hours.Engineer : Damian Holland - PC PAL STOCKPORT
4.5 out of 5 StarsGraham Seddon, Stockport - More than a year ago.
4.75 out of 5 StarsIan Barr, Exmouth - More than a year ago.
Excellent friendly service, all issues solved by Kieth.
Thank you.
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsBernard Crompton, Leyland - More than a year ago.
Damian was thorough, knowledgeable and re-assuring about any queries I had. I would most definitely ask for his assistance again.
Engineer : Damian Holland - PC PAL STOCKPORT4.25 out of 5 StarsLinda Travis, Manchester - More than a year ago.
Gary was very helpful and professional and quickly put us at our ease.He did a very good and thorough job and we would have no hesitation in recommending PC PAL because of the excellent service we received from Gary.
Engineer : Gary Betts - PC PAL WORTHING4.5 out of 5 StarsAnna Hughes, Worthing - More than a year ago.
Had trouble, made appointment with Mark which he kept to the minute. Sorted my problem in a friendly manner, and gave me some general good computer advice. I have no hesitation in recommending to others.
Engineer : Mark Duncan - PC PAL EASTBOURNE4.25 out of 5 StarsBarry Messum, Seaford - More than a year ago.
John Whitecross explained what he was doing and had infinite patience especially when working out the problems we had with our internet reception and the improvement to date is much appreciated by both my wife and myself.Many thanks again
Ron
Engineer : John Whitecross - PC PAL GLASGOW WEST5 out of 5 StarsRon Duncan, Glasgow - More than a year ago.
As usual,excellent service from Chris at reasonable cost. This was a very difficult and unusual problem involving Windows Live Mail and several related issues. Chris did not give up and carried out the repair to my entire satisfaction. Many thanks.Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL
5 out of 5 StarsJohn Stevenson, Solihull - More than a year ago.
Very quick, efficient and friendly service!
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsGeorgie Dennis, Andover - More than a year ago.
I have already recommended you to my friend. Can't praise you enough. Many thanks
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH5 out of 5 StarsSarah Churchill, Bristol - More than a year ago.
A very good service without being conned .will advise all my friends to use pcpal ,thanks Iain deans
Engineer : Richard Hunt - PC PAL BASINGSTOKE5 out of 5 StarsIain Deans, Basingstoke - More than a year ago.
Sean is very patient with a 56 year old who is rather frightened by computers & does not understand them. He takes me through things step by step. Wonderful
Engineer : Sean Forster - PC PAL WATFORD5 out of 5 StarsLindsay Fell, Rickmansworth - More than a year ago.
Engineer was extremely helpful, knowledgeable and courteous.
I would certainly recommend to others.
Engineer : John Whitecross - PC PAL GLASGOW WEST5 out of 5 StarsMairi Howard, Motherwell - More than a year ago.
Keith is very professional, friendly, helpful and efficient.
Can't fault his services.
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsSheila Morley, Leyland - More than a year ago.
4.75 out of 5 StarsJohn Taylor, Coventry - More than a year ago.
Advice easy to understand and all information required was given clearly. I feel more confident now in using the unfamiliar programme and laptop.
Engineer : Mark Duncan - PC PAL EASTBOURNE5 out of 5 StarsNella Wilkinson, Seaford - More than a year ago.
Helpful and approachable, the whole experience was enjoyable and successful.
Thank you
Engineer : Mark Duncan - PC PAL EASTBOURNE5 out of 5 StarsDavid Sachon, Uckfield - More than a year ago.
very happy with the service and would recommend PC PAL to anyone.
Engineer : Keith Poke - PC PAL PRESTON5 out of 5 StarsJune Aiton, Preston - More than a year ago.
Very pleased with the service I have received from Mark. He has fixed my problems to a high standard.
Engineer : Mark Duncan - PC PAL EASTBOURNE5 out of 5 StarsTony Mayes, Lewes - More than a year ago.
Honestly cannot fault PC PAL and in particular John the technician who attended. Friendly knowledgeable and thorough. Phoned and arranged visit and was also on time and prompt. Highly recommended and would use again !!
Engineer : John Whitecross - PC PAL GLASGOW WEST4.75 out of 5 StarsScott Trotter, Glasgow - More than a year ago.
As always excellent service from Damian Holland and it is a pleasure to have a computer expert so pleasant and competent. Thanks again Jean Westerman
Engineer : Damian Holland - PC PAL STOCKPORT5 out of 5 StarsJean Westerman, Macclesfield - More than a year ago.
The engineer arrived promptly, sorted out the many problems on my computer which was making it almost unusable and while he was doing that explained what was wrong and gave me some very practical advice.
Engineer : Phil Skipper - PC PAL EXETER5 out of 5 StarsPat Summerscales, Exeter - More than a year ago.
As always Peter was helpful and skilled in sorting my problems and good at explaining them to myself and my husband - both of us not being too technically competent in IT and Smart TVs.
Engineer : Peter Clarke - PC PAL ANDOVER5 out of 5 StarsMollie Antrobus, Andover - More than a year ago.
Jamie explains the computer jargon very plain and simple which I can relate to.
Engineer : Jamie Cunningham - PC PAL TAUNTON5 out of 5 StarsNeil Brooks, Bridgwater - More than a year ago.
Always great prompt service, with knowledgeable and helpful advice.
Engineer : Mark Duncan - PC PAL EASTBOURNE5 out of 5 StarsPaul Jennings, Seaford - More than a year ago.
Great service resolving the issues. Many thanks.
Engineer : Jamie Cunningham - PC PAL TAUNTON4.75 out of 5 StarsNorman Ainsworth, Taunton - More than a year ago.
Always excellent service. I trust PC Pal completely and have recommended you to friends, should they decide to have their laptops serviced or need any repairs doing. I'm a very satisfied customer.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL5 out of 5 StarsJean Shelton, Birmingham - More than a year ago.
4.75 out of 5 StarsJohn Garnett, Stockbridge - More than a year ago.
Phil is the best
Engineer : Phil Skipper - PC PAL EXETER5 out of 5 StarsPatricia Fay, Exeter - More than a year ago.
Being an elderly user it is so nice to have an engineer who explains things so well that I can understand, and he makes sure that I can.
Engineer : Mark Duncan - PC PAL EASTBOURNE5 out of 5 StarsPamela Longhurst, Lewes - More than a year ago.
A very pleasant and professional engineer who soon sorted out our problems and put our minds at rest on security issues. Would not hesitate to call him again if we had any problems.
Engineer : Gary Betts - PC PAL WORTHING5 out of 5 StarsSusan Crowther, Littlehampton - More than a year ago.