We have all had one at some time or other, many of us no idea where it has come from! Here are some top tips to help prevent viruses on your computer or laptop in the future.
1: Do not open any files attached to an email from an unknown, suspicious or untrustworthy source - delete the email.
2: Do not open any files attached to an email unless you know what it is, even if it appears to come from a dear friend or someone you know. Some viruses can replicate themselves and spread through email. Better be safe than sorry and confirm that they really sent it.
3: Do not open any files attached to an email if the subject line is questionable or unexpected. If the need to do so is there always save the file to your hard drive before doing so.
4: Delete chain emails and junk email. Do not forward or reply to any to them. These types of email are considered spam, which is unsolicited, intrusive mail that clogs up the network.
5: Do not download any files from strangers.
6: Exercise caution when downloading files from the Internet. Ensure that the source is a legitimate and reputable one. Verify that an anti-virus program checks the files on the download site. If you're uncertain, don't download the file at all or download the file to a floppy and test it with your own anti-virus software.
7: Update your anti-virus software regularly. Over 500 viruses are discovered each month, so you'll want to be protected. These updates should be at the least the products virus signature files. You may also need to update the product's scanning engine as well.
8: Back up your files on a regular basis. If a virus destroys your files, at least you can replace them with your back-up copy. You should store your backup copy in a separate location from your work files, one that is preferably not on your computer. Click here for details on our online data backup service.
9: When in doubt, always be on the side of caution and do not open, download, or execute any files or email attachments. Not executing is the more important of these options.
10: If you are in doubt about any potential virus related situation you find yourself in, click here to contact your local PC PAL Engineer. Your local PC PAL Engineer will be able to clear the virus, re-install any programmes it has affected, and advise on anti-virus protection that suits you best. All of our engineers are Microsoft qualified, CRB vetted, are friendly and professional and will come out to you in your home or at place of work.
