We can now advise our customers that they will be able to claim for compensation from McAfee as below:
For impacted home or home office customers who have incurred costs to repair PCs as a result of the security update issue, McAfee may reimburse reasonable expenses, such as a visit to a local tech support specialist. Additionally, because we value our loyal customers, home or home office users whose PCs were rendered inoperable or severely impaired as a result of the security update are being offered a free two-year extension of their current McAfee subscription product at no charge.Click here for more information on how to apply. OFFER EXPIRES ON MAY 31, 2010.